The AT&T Store in Waco offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans that include nationwide 5G service. Customers report really great service, with many highlighting the manager and team for their exceptional help. The staff is described as problem-focused, able to resolve issues surprisingly quickly and fix monumental problems that others would not touch. They provide meaningful conversation, connect personally with customers, and help save money on plans. Reviews consistently recommend this store for getting problems solved or being set on the right track, with some customers stating they will only use this location going forward due to the great customer service and appreciated assistance.
Super friendly service Lauren, Julio, and Mara know what they are talking about and make you feel appreciated. Service like this will keep me a customer
June 2026
Good service and friendly staff. This was not a big AT&T store, so there is a small staff that can get somewhat overwhelmed at times, but they don’t give an attitude about it. Totally recommend the Lake Air store with Julien, the manager.
June 2026
Vanessa and the staff here are amazing five is not enough stars to give…all i can say is if this is not your Att store you are missing out cause they are the best in WACO!!!!!
