Extraco Banks in Waco: Bosque is highly praised for its exceptional customer service and friendly atmosphere. Several customers highlighted their positive experiences with the knowledgeable staff, who are always willing to help. Joey Tamayo received accolades for his cheerful assistance in changing account names. Tiffany impressed a long-time banker with her professional and friendly approach while setting up online banking. Brandy was noted for her amazing service, answering questions and creating a welcoming environment, even remembering customers' coffee preferences. Vanessa helped resolve a potentially negative experience, showcasing the bank's commitment to quality customer care. Lisa from the Mortgage Loan team made the home-buying process enjoyable and stress-free, earning heartfelt thanks from a satisfied customer. Overall, the staff at Extraco Banks fosters a family-like feel, ensuring that all customers feel valued and supported, making it a favored choice for banking needs.
Lori McCombs helped me today. She helped me open my first bank account and she was very helpful and sweet. I truly appreciate how she was patient with helping me understand what I was doing. I would recommend having her help you.
May 2026
We needed to change some information on our accounts. John Sanders is the best. He went above and beyond to help us. Very great customer service
December 2025
My husband and I love the customer service at Extraco. Robert J has been our banker for several years now and he is just the best!!! The Throwers
