Hibbett Sports at 6001 West Waco Drive in the Richland Mall is a top destination for sneaker enthusiasts in Waco, Texas. The store carries the latest releases from popular brands like Nike, Jordan, and adidas, as well as a wide selection of fashion-forward casual and athletic apparel from brands such as Puma, The North Face, and Timberland. The store's employees are consistently praised for their exceptional customer service. Customers note the kindness, patience, and helpfulness of associates like Destiny, who went above and beyond to assist them even as the store was closing. Another customer, Mykeal, was commended for making their shopping experience "so nice" and going the extra mile to ensure their daughter's satisfaction. While the overall experience at Hibbett Sports is overwhelmingly positive, one customer did have a negative encounter with an employee named Drew, who was described as rude and unwilling to help. However, this appears to be an isolated incident, as the majority of reviews highlight the store's excellent customer service and diverse product offerings.
Excellent service love thank u guys my baby n Niece love they shoes honey
August 2025
I came in to get some shoes Sunday and I only seen one girl moving around and she was patient and kind with me getting every shoes that was needed for everyone ms.kivia Im sure appreciated you and wish everybody be like you more
August 2025
The young worker named Destiny .Is very kind and patient even tho it was almost time for them to close she still took her time and helped me and my kids for 30 minutes find everything we needed. We need more like her.
