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“Jessica is by far the best person to deal with! She made the process so streamlined line and made you feel welcome and not pressured. Highly recommended her for any of your jewelry needs! Thank you Jessica!!!”
“My hubby gave me a new ring for my birthday/ anniversary Friday. I have used D’Amori Jewelry for years. Today I came unannounced and asked for my ring to be sized by their jeweler. Paid for my request and within a few hours my ring was on my finger!! Super customer attention and excellence in their work. I would recommend anyone with jewelry needs for a purchase or attention for a treasured piece to contact them for the best experience in Waco! Thank you guys so much!!”
“1000% best experience buying jewelry. They have made several custom pieces for me and they have all been magical. Great people as well as products. Will never buy jewelry anywhere else. Lifelong fan. Thanks guys!!”
“These folks were absolutely amazing. Greeted with a smile, quick, efficient service, and most importantly, NO unnecessary charges. And the watches in question were rare digitals with hard to find batteries. These folks are incredible. God bless em for taking care of an out-of-towner working man. They deserve your business. So give it to em...”
“Sharon the stylist was well trained and kind attitude . Reba Marie was an excellent piercer and made the piercing easy and informed me amazingly about how to take care of it. Great experience all around.”
“I broke a necklace and they were able to fix it in under five minutes, just like new. So very helpful and kind, I would absolutely go back for any jewelry repair I needed.”
“This location is one of the best that they have in Waco. The East side branch employees really welcome you when you come. If it's your first time you feel like you've already been there before. They are very helpful and they give you the best price possible that you can get on your merchandise. They are real easy to work with they do their best to make sure that what you pawn you have apple time to get it back, It's just amazing how people who have such a stressful job can be so polite and attentive to their customers I recommend it to all my friends and family. Knowing that they will always be there for you it really gives you a sign of relief this is by far the best branch in Waco.”
“Wonderful visit brought back a neckless I bought for my mother for Mother’s Day to have a stone replaced since it was purchased so they were kind enough to replace it that day”
“We where getting a Mother’s Day gift and the lady there was so kind and helpful and we got her something and it was a good deal because they had a Mother’s Day special”
“Jan and her jeweler did absolutely incredible work recreating my ring. When my ring disappeared from my home, they somehow made my replacement ring even better!!
Jan kept me informed every step of the way and shared detailed photos and pictures of the molds of my ring. Additionally, she worked well communicating with my insurance company and made the claim process simple.
I am so grateful that I was able to have the Kindler family help me during this process. What started as a difficult situation turned out to be much better than what I was expecting.
I absolutely adore these people and trust them with all of my fine jewelry needs.
I highly recommend Kindler’s Gem Jewelers to anyone looking for unique, custom, and one of a kind pieces of jewelry for yourself or your lovedones. 💝”
“Kristen is AMAZING!!!!
I recently received a damaged item through no fault of the store, and Kristen reached out hoping to resolve the issue. she went above and beyond to make things right. She was she incredibly kind, understanding, and took full initiative to replace the item!!! She showed a level of empathy, and care that you don’t see often these days.
Kristen deserves the world!!!!!”
“Had an issue with my order, and emailed the company for assistance. Cel was very helpful and resolved my problem immediately. Satisfied with the product and even better to have amazing customer service added on! Thanks”
“I love this place but ohhwee do they build a line to the door fast! If you’re dropping off jewelry to have charms added and not from the area, be prepared to make a day out of Waco because it takes a few hours to a couple days to get it ready especially during the busy holidays. Staff is super nice and friendly”
“We had an exceptional experience at Cruz Jewelry! The team provided top-notch service from start to finish—friendly, attentive, and genuinely focused on ensuring that my wife got exactly what she wanted. The quality of the product exceeded both of our expectations, showcasing beautiful craftsmanship and attention to detail that is hard to find elsewhere. It’s clear that they take immense pride in their work. I highly recommend this place to anyone looking for excellent service and unparalleled quality!”
“My wife loves getting her facial treatments with Melissa. The results are great. My wife really likes how she's able to make subtle improvements that look natural. She even persuaded me to go in for my first facial. She's very professional, a nice conversationalist. But, she asks if you just want to kick back and relax in silence during the treatment if that's what you prefer.”
“What an amazing hidden gem! I have ran in here lately to grab a couple of gifts on a couple of different occasions. Always greeted with the most polite employees. Their gifts are upscale and perfect for any occasion. Their gift wrap service is top-notch also. If you were looking for a wedding shower gift, baby shower, gift, graduation gift or hostess gift and much more this really is the perfect spot. Price appropriately in my opinion for the brands and quality of products.”
“ez pawn great reasonable people and malaysia a blessing worked with mw got what i need in what i could
pay and i was happy with what i purchased great people…”
“This place it pretty cool! The only reason I didn’t give it the last star is because it’s not my genre….
This place is very consumer friendly and I’m trying to get away from that. So if that’s your thing then you will love it! But if you were just tryin to check it out and get some good snacks it another bougie shopping center.
It’s very pricey. And probably worth it but a very high price range. The food was super yummy and the clothes very cute designed. Christmas time is extra. Extra cozy. Extra comfy.
I know in the summer time the cute magnolia trees bloom and are so pretty. We went in December and it was still pretty busy for the middle of the week and mid day. So it’s a very hoppin spot.
There was still parking along the road though which was surprising.
It’s fun for the fam. They have all sorts of games you can break out and play and even a mini baseball diamond.
My favorite part was the old church that was fixed up. It was so beautiful!!!!!! I could have sat there for hours.
It’s a fun place to go back and visit every now and then.”
“What a wonderful place to visit! The young lady behind the counter took excellent care of me. I came in to have a piece authenticated, and not only was she knowledgeable and professional, but she also took the extra step to polish it for me. Her kindness and attention to detail truly made my day. Thank you so very much once again!”
“Well curated selection of Texas and country themed items from clothing to decorations. I particularly liked their guitar-shaped pillow and cowboy hat-shaped chip bowl.
The location of their shop is great, just between the dr pepper museum parking lot and a Mexican food restaurant. There's a small parking lot in front of the store and street parking alongside.
I'd definitely stop in again!”
“Brought my wife’s engagement ring in for a fairly difficult repair. They were willing to work with me and help file a claim with my insurance company. I used to work for another jeweler in the area but we had a falling out and I refuse to do business with them now. Waco Jewelers did a wonderful job repairing my wife’s ring. A very trained eye would be able to tell it’s been repaired, but just barely. It looks absolutely great. They did a wonderful job and I will absolutely use them again if needed.”
“Malakee was a great help
I really needed a good smile , i was going through it all week and she just eased the pain with a beautiful smile in good conversation. Customer service was five star”
“Jennifer & Hailey H. were SO great. Very patient and knowledgeable. Not once did I feel rushed or an inconvenience. I had a complicated exchange/return & they handled it so well. I cannot wait to return and get more charms. Thank y’all!”
“Wonderful people and beautiful jewerly!! I've worked in several jewerly stores and their selection is out of this world!! They have a talented jeweler ON SITE and their prices are beyond fair. From the moment you walk in, you're treated like a close friend. They're not snobbish or bitchy and they don't use dishonest or misleading sales pitches.”
“Karina, who is the store manager, was the biggest help to me when I was picking out jewelry for homecoming! I would’ve been looking around for hours if it weren’t for her!”
“They are more fair then most pawn shops, they offer about the same of any other and the people there are always nice, besides a lady that I won't mention, just seems to be shes always irritable and if you asked her for help she would act like you were bothering her or annoying her. She is not a people person at all and needs to be working in a cubical or at a desk somewhere where she doesn't interact with anyone. Anyway, besides that you have great team working there and never a negative experience going inside, also they give you plenty of of time to claim or extend your item if you forget about it or don't have the money on the day it is due. They give you a good leeway on your item which has saved me numerous times”
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“The best experience ordering and receiving this ring. I first ordered this in the wrong size and within 5 minutes of sending an email I had a response and they were able to fix it. Then, they were very communicative with each step they were doing and sent information each time. I ended up receiving this early and I’m so happy with it!”