La-Z-Boy Home Furnishings & Décor is known for offering a wide selection of stylish and comfortable furniture that helps customers create their dream home. The store features sofas, sectionals, chairs, recliners, and more, all customizable to match individual tastes. Their furniture is built with high-quality craftsmanship, ensuring durability and comfort. The store also provides professional design services to help customers bring their vision to life, making the shopping experience both easy and enjoyable.
Customers appreciate the friendly and welcoming atmosphere. Staff members, especially Jeffery Outlaw and Jason Wetzel, are praised for their professionalism, knowledge, and willingness to go above and beyond. They listen carefully to customer needs, answer questions thoroughly, and help find the perfect furniture to address specific needs, such as health issues or comfort preferences. Many customers mention how Jeffery was patient, helpful, and attentive, even accommodating early visits and ensuring their loved ones could try out the furniture comfortably.
Overall, La-Z-Boy Waco location receives high praise for quality products and excellent customer service. Customers feel confident in their purchases, thanks to the knowledgeable staff and personalized assistance, making La-Z-Boy a trusted destination for comfortable, stylish furniture.
Received superior service from Jeffrey Outlaw in our shopping experience. He provided in-depth insights about quality of the furniture and was familiar with the features and benefits of each option. We highly recommend using Jeffrey when shopping at the Waco store!
October 2026
Tye made our shopping very easy. He provided information on all of the products and answered all of our questions. Would highly recommend!!
September 2026
Excellent customer service which is rare these days. Thank you Shannon
