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“Jordan at The UPS Store on the corner of Valley Mills and Waco Dr was so helpful and actually helped us save a couple hundred dollars. His patience and kindness was very much appreciated!”
“Love this easy “access” location. We had multiple returns and internet issues, and Charles helped us out with everything; he was professional and very nice. Kudos to Charles, great service is so rare these days, Charles is an absolute “rock star”. Thank you.?”
“Yesterday, I visited the store on Bosque where I encountered Cesar (Manager) and Cindy (sales staff) working in the Printing and Faxing Department. Despite all my frustration (that's putting it mildly): Pain from having Surgery; Anger and Stress from being given the run around from another business that should have taken care of my business weeks ago; and completely being overwhelmed and exhausted. They were wonderful! I want to Thank them again publicly for their Professional, Warm, and Caring attitude towards me. Cesar ( Mgr) calmed me and assured me I was in good hands. Cesar( Mgr) talked to me in such a Godly and caring manner; and Cindy( staff) was so caring and respectful; all I could do was cry. He told me everyone has a bad day once in a while (that's putting this whole situation midly). I to let their General Mgr. know; and I wanted to express this to the Public. If You want to get Excellent Customer Care buying office supplies, printing, and even faxing. Go to Office Depot on Bosque in Waco, Tx.”
“We had imitations printed elsewhere with a typo on the back. Accent saved us! They created black stickers with beautiful gold lettering at the perfect size and the invitations now look better than before. And they were fast! I highly recommend them!”
“The best customer service!
I’m a busy mom, was rushing to get to their store by the time they close, and just minutes before closing I’m running up to the entrance and was greeted by a woman opening the door for me, with a smile on her face and welcoming me in. No annoyance at the time. I apologized, I’m sure they could tell I was a little frazzled and I explained I had just one return to drop off but needed help with the box, they solved my problem completely!
A small town feel, with people wanting to help their neighbor, not just a business transaction.
I’ve also in the past brought my kids in with me and they’ve surprised them with a key to unlock one of their P.O. boxes… with a toy/treat waiting for them inside. Old school customer service! Not just an employee yelling “next” and the entire time feeling like you’re a burden. Thank you Shipsters so much!
From a continually returning customer.”
“Cody at FedEx made my Sunday much brighter than it was already, just by serving me and accommodating my printing needs cheerfully and skillfully. I wish more customer service professionals were half as good as he is :)”
“I wouldn't use any other Waco printer for personal or business needs! The professionals at Northern and Nye are quick to respond, thorough and reasonably priced. They always take care of me! We have used them for everything from business cards, to birthday invitations to large folders and projects.”
8AM - 10PM
101 N Lacy Dr, Waco
Printing Services
“really appreciate the attendant she was very nice to every single customer noches me as far as helpful making sure transactions got handled smoothly and completely she went above and beyond with everybody just a bright light in somebody's day to have that smiling helpful personality she's a keeper as an employee.”
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
“This place runs like a well-oiled machine with very positive attitudes all around. Sam helped me print placecards for my wedding today. I’ve been to two other print shops trying to get it to work with no luck. Sam used her personal expertise to go out of her way to help me find a solution to my problem.”