“Tristan was such a great help. I was dying struggling to get a label printed for my package and he was a wizard and got me squared away faster than an Amazon return. Really appreciate the team here and the lengths they’ll go to help.”
“Idk what it is about this location...they only hire amazing happy employees because all of them are always so nice and helpful. Really makes the whole process of returning items way better!”
“The best customer service!
I’m a busy mom, was rushing to get to their store by the time they close, and just minutes before closing I’m running up to the entrance and was greeted by a woman opening the door for me, with a smile on her face and welcoming me in. No annoyance at the time. I apologized, I’m sure they could tell I was a little frazzled and I explained I had just one return to drop off but needed help with the box, they solved my problem completely!
A small town feel, with people wanting to help their neighbor, not just a business transaction.
I’ve also in the past brought my kids in with me and they’ve surprised them with a key to unlock one of their P.O. boxes… with a toy/treat waiting for them inside. Old school customer service! Not just an employee yelling “next” and the entire time feeling like you’re a burden. Thank you Shipsters so much!
From a continually returning customer.”
“Most helpful & took care of everything we needed in a timely manner. Very pleasant to help & find the best rate for what we were sending. I’d give more than 5 stars if I could, ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Needless to say, they’ve got all your packing & mailing & shipping needs done HERE!!!”
“I highly recommend this center! I was assisted promptly by friendly, helpful staff and the center is clean & organized. It is apparent the manager is doing an excellent job! I will definitely be going back in the future.”
“I had a great experience. Chris helped me get some documents notarized in a very prompt and friendly manner. When some complications showed up in my paperwork, Chris navigated them in a very courteous way. Thanks!”
“Great company to use! Always courteous and helpful. When I call them for loads Tim makes sure to do whatever he can to work around our schedule to ensure an on time delivery for our customers. Reasonable rates.”
“really appreciate the attendant she was very nice to every single customer noches me as far as helpful making sure transactions got handled smoothly and completely she went above and beyond with everybody just a bright light in somebody's day to have that smiling helpful personality she's a keeper as an employee.”
“The employees of the UPS store on Hewitt Dr in Waco TX has the most remarkable employees. They are pleasant no matter how many customers they are trying to help. Kudos to them!”