The UPS Store #5922 in Waco is a locally owned and operated business that provides a wide range of services to meet various customer needs. Located at the corner of Waco Drive and Valley Mills, next to 5 Guys Burgers, it offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Customers often praise the friendly and helpful staff, highlighting their professionalism and speed. Many reviews mention how staff members are thorough, attentive, and make customers feel comfortable, even during busy times. Assistance with international document shipping, re-routing packages, and providing tracking information is handled efficiently, with staff going above and beyond to ensure customer satisfaction. The store also stocks a variety of office supplies and maintains a clean, welcoming environment. Customers appreciate the attentive service, with some mentioning staff members by name for their exceptional help. Overall, The UPS Store #5922 in Waco is recognized for its great customer service, knowledgeable staff, and comprehensive services, making it a trusted choice for shipping, printing, and other business needs in the area.
Tristan was such a great help. I was dying struggling to get a label printed for my package and he was a wizard and got me squared away faster than an Amazon return. Really appreciate the team here and the lengths they’ll go to help.
September 2026
Alyssa did a really good job of helping me with a complicated Amazon return. I appreciate her patience with me and determination to get the job done. Also, Natasha help helped me in the return as well. Both of them provide provided service with a smile!
September 2026
I showed up 5 min before the last mail truck was scheduled to leave and Kai was amazing. He swiftly helped me get a very important item overnighted to where it needed to go. Thank you, Kai and UPS!
