Metro by T-Mobile in Waxahachie is praised for its helpful and friendly staff. Customers appreciate the patient and knowledgeable service, especially from staff members like Deborah and Sophia, who provide quick, empathetic assistance. Many customers had negative experiences at other locations but found this store to be a bright spot with great customer service. The staff offers good deals, compares phones well, and is always friendly and helpful. Overall, it is a favorite store for many, with customers recommending it for its excellent service and positive atmosphere.
Upgraded my phone they always have phones in stock would recommend!
June 2024
Horrible experience at other location, young girl is so helpful and patient. I had issues with my old phone and she did not push me for another phone right away like other sales agents. I ended up getting an upgrade anyways with her and love my new device!!
June 2024
So thankful for Sophia and her willingness to help. After a terrible experience at the other local location, she was a bright spot in our day with her quick, friendly, and empathetic help!
