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“Charity was very helpful with a complicated online return (at no fault of this store). Her and her manager provided excellent customer service. I will definitely be shopping this location from now on.”
“Cody was fantastic at helping select a new rod and reel combo for this fishing season. While they do offer free spooning with purchase, the friendliness makes all the difference.”
Sporting Goods
Sporting Goods
Sporting Goods
“NYA was the best example of what a customer service representative should be that I have seen in a very long time. She greeted me at the door and asked if I was looking for anything in particular, and then escorted me straight to what I was looking for. Her store did not have my size, but I went to another one of their stores and found the right size for me, but not the right color. The employees at the second store had no interest in helping me, so I returned to the Famous Footwear in Midlothian and NYA helped me to place an online for home delivery. She also told me about a special that they were running, so I ended up buying my 11 year old granddaughter her first pair of Birkenstocks from NYA! Thanks, NYA, for an awesome shopping experience! I'll be back.”