Refuse to cash their own checks if you don't have accounts with them. Went in with a 10k check from a well known car dealer that banks with them. Provided everything required plus some but still refused .
March 2022
Horrible! I went in after opening an online account. The lady explained to me I needed to deposit money, gave me my DL back & then locked my account without the option of paying there or explaining anything to me. I drove 45 minutes to this branch for absolutely nothing! I’d never bank with Truist!
October 2021
I enjoy going into the branch weekly as the staff is friendly. There are somethings I wish would be different such as at cash amount. But in the end great back.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.