Once Upon a Child is a store for second-hand kids' items, described as clean, neat, and organized. The selection is considered unmatchable for the price, with very lightly used items ranging from clothes to boxes of diapers and toys. Employees are noted as nice, polite, professional, helpful, and straight forward, though sometimes busy. For those selling items, the process is understood after a while; calling ahead to see what is being bought and ensuring items are in buyable condition is recommended. Some feel prices are a little too high compared to other locations, and a few reviews mention that staff do not bend over backwards to cater to every need. However, many customers report good experiences, getting a good amount for items and praising the great deals and customer service, recommending others give the store a look.
Place to stroller on hold when I got there, the staff was so so sweet and they were even assisting me on how to use this stroller. I’d like to think Cyrus and the two girls that were there for all their assistance. They’re very nice.
October 2025
Was hoping our first couple visits were a fluke but this store needs help. We went this last weekend and the staff was very rude. Clothes to buy were ripped a stained. We will take our business to a better run business.
May 2025
Cool store, very neat and clean. Great customer service
