Quest Diagnostics
Medical LabsHours:
600 N Kobayashi Rd Ste 109, Webster TX 77598 Hours
About Quest Diagnostics
Quest Diagnostics is a modern and well-organized healthcare location that offers a variety of lab testing services, including routine blood and urine tests, pediatric specialty testing, glucose tolerance tests, and new COVID-19 antibody testing by appointment. The facility emphasizes the importance of scheduling appointments online, which helps reduce wait times and makes check-in easier. The location is in a medical professional building, often busy with patients and their visitors, but the staff works efficiently to provide quick service. Many reviews highlight the friendly and professional staff, especially praising phlebotomists for their skill and kindness. Patients have shared positive experiences with blood draws, noting that some technicians, like Alexis and Mercedes, made the process comfortable and easy. The environment is described as clean, neat, and modern, with a comfortable waiting room and easy-to-use kiosks. Some reviewers mentioned minor frustrations with the online check-in process, which requires multiple steps and insurance information, but overall, the service quality remains high. Overall, Quest Diagnostics is recognized for its friendly staff, efficient service, and clean facilities, making it a trusted choice for various lab testing needs.
Most Recent Reviews
July 2026
Staff was outstanding and the time I spent in the clinic was minimal. My appointment time was 9:20. I checked in at 9:15 and was out of the office by 9:25.
June 2026
Check in was easy. Waited for less than a minute. Jessica was thorough and efficient. There was no pain.
June 2026
I hate the kiosk check in, no personal patient care. No personal interaction. I watched seniors struggle tying to get checked in. No markings in or on the building as to where you are going, and there are multiple buildings in the same parking lot. I ended up with a nasty welt and bruise.
More Comments(127)
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