O'Reilly Auto Parts store #1637 in Willis, Texas is located at 12275 Highway 75 North. It carries the parts, tools, and accessories customers need and offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaces brake rotors and drums and has a free Loaner Tool program. Reviews consistently highlight the friendly, helpful, and knowledgeable staff. Employees are described as going above their duties to help customers, creating a welcoming and helpful environment that feels better than competitors. Specific instances include staff helping a disabled customer install parts and kindly assisting a parent with toddlers during a stressful situation. Customers note that the staff helps ensure parts are correct and provide knowledgeable assistance with issues like checking an alternator and battery. The store is praised for having the friendliest staff, with their service being a primary reason customers choose this location, especially when it is a significant distance to travel. The overall sentiment is that it is an awesome place where the Parts Professionals are always ready and willing to help.
