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“This will be my new go to. I hate going to the Conroe post office on 105. I'll support this small buisness especially since they have a cute little dog in there as a company employee haha. Loved the experience. Post office qr scanner on the self service kiosk was down, as usual. Came here and no problem! 5+ ?”
“We were so glad to see a UPS Store open up in our neighborhood. The staff are so welcoming and helpful! I won’t go anywhere else. I would definitely recommend this UPS Store in Woodforest to everyone. You won’t be disappointed with the service that you receive. Derek along with all the staff have always gone above and beyond to help us.”
“This is the best storage facility I've ever used. Clean, great lighting, easy access through the gates. Very reasonably priced. Can't praise enough.”
“Went to drop packages off, store and shopping center have a power outage so they are temporarily closed. Staff is always very friendly and helpful! Don’t know why people put bad reviews when the staff can’t control an outage.”
“I honestly don't understand why this store has understand 4 stars!!!??? Yall crazy! Lemme recommend you to the BEST UPS store EVER! YOU WANT TO GO HERE. I AM NOT impressed with Conroe postal service as a local but UPS I KNOW will get my packages sent to family wrapped well, delivered and the employees are just wonderful folks. I grew up on the east coast with a trusted local UPS store and so it is fantastic to find a store with equal caliber of warmth, understanding and teamwork recommendations on printing too for some of my crazy art projects. I intend to keep my business with this location. We'll done all of you. Keep up thr great work!”
“I was trying to ship a small package to my best friend in Italy but next week and I'm not sure if the paperwork was done incorrectly or what, but after spending $266.42, now there is a Vat tax of $35.87. There should not even be a fee, this is $302.29 just for the sake of sending a friend a gift that I feel I'm being punished for at this point. My takeaway from this is definitely don't send anything to Europe from the US if you can help it even through FedEx.
Now let's revisit, Wednesday, September 9th at 12:26 p.m. where I felt like I was being badgered by the young lady at the register about what was inside of my package. I understand that they need to ask to make sure That we're not sending batteries or firearms, but being asked more than once was extremely rude! I was also on my lunch break during my work hours because that was the quickest and easiest time I could go at the time. I also get that cost have gone up but feel like I was basically robbed for trying to send something to a good friend of mine that she now has to pay for and her country because of possible errors with paperwork and processing. It is possible the young lady was probably just not wanting to get in trouble, but I don't feel like it should cost almost $300 to ship something just because it's through FedEx. I get that there's things by weight. I mean that's the fundamentals of shipping and receiving 101. But this is just absolutely insane, inexpensive as hell!”
“The lady at the front counter was great. She helped me get my item shipped. Gave me a card to their commercial guy to create an account for my new business. She gave me quotes for other shipments. She was very patient with me”
“This place does everything. I get blueprints copied here often. Reasonable pricing and generally no waiting. The staff is friendly and knowledgeable. Some of the customers can be difficult, but from my observations it's not the staff fault that the customer doesn't know about what they can and can't ship or how the recipient will accept returns and such. Amazon, for example, has different rules for different kinds of returns. This place handles bad situations carefully and gracefully. They can only do what they are allowed to do, anything else would get your package lost or rejected by the recipient. These people are great at helping you navigate the complicated process from most online retailers like Amazon and eBay. They don't lie and aren't being difficult. They are more than willing to help. Don't take your frustrations out on them, they are seriously trying to help.”
“Always have excellent service here. Depending on what time you go the line can get a little long a times. Went one time as soon as they opened and the line was out the door. Went one time around 3 and walked right in with no line.”
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“There is ALWAYS a good professional and caring presence at this store. Randy is super amazing wonderful guy. It brings back old school customer service. I love it 💕”