First Financial Bank is a long-established local bank with many locations. Reviews present a mixed experience. Some customers report very positive in-person service, describing the bank as welcoming with helpful staff and no wait times. They appreciate the local, personal touch and find it good for basic banking needs. However, other customers report significant frustrations with customer support, including unresolved technical issues with the website, unreturned calls from management, and poor password reset policies that locked them out of their accounts for days due to a lack of 24-hour service. This has led some to threaten closing their accounts.
If you get a check from First Financial and try to cash it, they charge you 10 dollars for not having an account with them.
March 2026
I have yet to get my actual debit card and got hung up several times with the bank save your money do not go to this bank and tried to take my money out when i was in desperate need of it and ended up having to have some one pay me
October 2025
This place is an absolute joke. A large part of my transactions get flagged as fraud, even after I reply that they are legitimate. Save some time folks. Let another bank handle your business.
