Mattress Firm Windsor Park is dedicated to helping customers achieve their best sleep every night. The store features knowledgeable Sleep Experts® who undergo extensive training to provide tailored solutions, including mattresses, bedding, and essentials. Customers can shop confidently with the Love Your Mattress Guarantee®, ensuring low prices on top brands like Sealy®, Tempur-Pedic®, and Serta®. Many reviews highlight the excellent customer service, with staff members being attentive, informative, and friendly. Customers appreciated how sales representatives took the time to understand their needs and provided options that suited their budgets. The store also offers a 120 Night Sleep Trial®, allowing customers to ensure their chosen mattress is the right fit. Overall, Mattress Firm Windsor Park is praised for its quality products, knowledgeable staff, and commitment to customer satisfaction, making it a reliable choice for mattress shopping.
Chelsea was informative. We already had an idea of what we wanted. She gave us time to browse independently while still assisting us. Easy process and all options were explained throughly.
November 2024
Customer service was spot on - rep Chelsea was so attentive and informative- really knew her product and the competition and how to communicate value to the customer. Definitely will be back to purchase more!
October 2024
Elizabeth was great!!! We needed to switch out a mattress that just wasn’t what we expected and she lead us through options that honed us in on exactly what we needed. She completely related to us and our previous choice and made it an easy decision to get right one. Thanks Elizabeth!!!
