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8AM - 5:30PM
701 W Loop 340, Waco
Self Storage
“some of the best people to get in business with, long time renter of multiple storage units in store space self storage, climate control units is always on point and they have been always been willing to work with me when i was late on storage payments (which was more than once unfortunately), i cant recommend this place enough to anyone that is wanting to purchase storage space, only downside to this facility is that it isnt 24/7 so you if youre a night owl like me you have to plan out accordingly to their gate hours. otherwise this is the place to be, year plus long customer and when i need storage space this is where i go.”
“Rocco and Krista are amazing, helps get a better understanding of pricing and unit sizes just great people to work with. And phoebe are such a wonderful office manager!!”
“Initially, I was renting for one month. Well, it turned into 11 months and I never had one problem. I paid through an app on my phone. I was reminded to pay with an email every month, well before the due date. It’s a nice facility, great location, easy access and great staff. I recommend HGS to anyone needing a safe, reliable storage facility ?❤️”
“Hands down the best storage unit ever! From the customer service, it’s safe, in a great location! No crime or shady location it’s always so clean and smell good! Temperature indoor is perfect! They are very helpful. My payment process is so smooth, I just call up there and they pull me right up, be on and off the phone in less than 5 minutes! Superior Service!!!! 10/10”
“Went in frazzled, walked out satisfied. Was able to set up rental on a unit. Received email confirmations and codes before leaving. Purchased a lock during the set up. Saved me time, very convenient. Perfect size w,/ drive acces.”
“HGS was in a good location. It had security cameras all around plus locked gates. The lady in the office was there for all my needs and very nice. I would use them again if I ever need a storage unit.”
“From Day 1 of contact, the Embassy team has provided great customer service! Anytime our office needs assistance, they reply in a timely manner and always offer options which is helpful. Embassy is a great company to do business with and are respectful and reliable. If you are in a crunch (like we were) and need a records management company to handle your needs and most of all they are a local company, then I suggest you contact Jared S. & the Embassy Team!”
“When we no longer needed our storage unit, Ashanti made the process to cancel our unit a pleasant experience. She was quick, efficient and very helpful! SpareBox made the whole process a smooth experience from start to finish.”
“The customer service person named DEJ was very kind and helpful.
She made my move out the storage unit smooth and easy.
Thanks DEJ for your help!
Keep up the good work!!”
“I spoke with Abbigale about renting a storage unit. My husband and are Senior Citizens and Abbigale was extremely patient and kind. I have to admit that we we're not her easiest customer today! She great thru the whole process! She represented your company well.
Thank you from Waco, Texas”
“Krystal was incredibly helpful in securing our unit. She provided clear and detailed answers to all our questions over the phone, and when we arrived, she was just as polite, welcoming, and supportive in person.”
“The staff at Simple Storage did an Excellent job with my Storage agreement completion. The only negative thing I saw was a few wasp in the weeds at the bottom corner of my Storage roll up door. I will keep Wasp spray with me just in case I need it. You may also take a blower to Blow of the spider webs?”
5AM - 12AM
501 Hewitt Dr, Waco
Self Storage
“I needed help with my online account access. I spoke with Siddony and she was very polite and helpful. She was able to solve my problem quickly and professionally. Thank you Siddony and thank you SpareBox Storage!”
“Thank you for making over the phone rentals of your storage building safe and easier than I have ever done.Please know that
Chayanne was very patient and very very professional.”
“I have had this storage for nearly a year. They have helped me with reasonable pricing and making sure I am comfortable with understanding changes. My family and friends all have used this storage and have giving great feedback.”
“Nas was very polite & took good care to answer my questions. Her help today was very valuable to me. It was so nice to get help w the 1st person I spoke with! She is a great asset to your company!”
“We switched from Mod Storage in Lorena because we could NEVER get a hold of anyone. We needed to update our ACH payments to a new bank account and tried multiple times—no luck. Since moving to Ideal Storage, the difference has been night and day! Communication is excellent, the location is perfect, and I have complete peace of mind knowing my stuff is safe.”
10AM - 4PM
1816 W Spring Valley Rd, Hewitt
Self Storage
“Our experience has been great. Anytime I speak with someone , matter is taken care of. Only thing that would help since we have several storages and always paid on time I wish there was a discount of at least 25% off total . We have referred people to you as well .”
“I have been renting a unit for a year now. I will tell you that Larry will do every thing within his powers to work with you when you fall on hard times. I would not go any where else.”
“I have used many storage facilities over the years and Safe and Secure Storage of Waco is hands down the best overall experience I have ever had. From the initial inquiry to moveout date, it was a smooth and simple process. I was even lucky enough to catch a move in deal which discounted some! I can't guarantee they always have deals, but I can tell you it was indeed SAFE and SECURE. The unit itself was in good condition, well-lit and clean! Way to go to the owner and employees! Keep up the good work.”
“Honestly can’t beat the prices and they are very forgiving when it comes to late fees. I paid so much more in San Antonio for the same sized unit and the late fees were ridiculous and during Covid really killed me and the owner wasn’t as nice as Allison. If I knew more people here in Waco I would definitely tell them to only use Pioneer Stor & Lok.”
10AM - 4PM
225 North Industrial Drive, Waco
Self Storage
“Monthly rent is affordable considering inflation is outrageous today. Staff is friendly and storage is accessible. I wish they had more hand trucks or carts to carry boxes to units.”
“Climate-controlled and clean. Price isn't terrible. Location is great.The one bad thing (hopefully temporary) is their bathroom has been out of order for a long time. Not the end of the world, but really inconvenient.”
“We were so excited to get a space close to our home. Very nice facility..paperwork etc easy to do online…the manager was very very helpful and nice to speak with.”
“I put my things in storage about a month and a half ago and today was the first time we were able to check on our things. Best storage ever ! Felt really good not to have worry!”
“This storage company was a great company to rent a storage unit. Everyone is very helpful and nice. If you need to rent a storage unit this is a great company with several local locations.”
Open 24 hours
13044 China Spring Rd, China Spring
Self Storage
“I called around for a storage building and I was getting frustrated. Then I called Mac’s. Friendly people to talk to!! I had a 10X10 spot!!! Did it all online!! I love it!!!”
“I reached out to cooks portable buildings in search of a building. I told them my needs and they met me on a day they were closed to make the sale. Highly recommended!Service: Storage shed design & building”
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“Dania was amazing and really connected with myself. She went above and beyond for me and my family. I am forever thankful and indebted to her. If all customer service specialists were willing to listen and support like her, then we’d have a great world!”