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“I’m very happy with their customer service. They handled my claim professionally, followed up consistently, and coordinated everything from start to finish without missing a single follow-up. Excellent service and highly recommended!”
“Very friendly, professional and always knows your name. You can trust them completely with faxed business correspondence and shipping. They have great seasonal gift items to purchase and can convert your old VHS movies to be comparable with today’s systems. Absolutely the best service in the area.”
“Great customer service provided by staff!😄
I was able get several things taken care shipping, copies and scanning !! The Manager Eddie is so helpful and provides alternative methods which will be more cost effective - I’ve gone to other UPS stores that are closer, but I always return to this location - due to customer service!!”
“Had a great experience working with Kevin and the team at this UPS location. He took care of custom company shirts and business cards for me, and everything came out looking fantastic. Super friendly guy and easy to work with. 5 stars all day!”
“Right of eastbound 66. Easy parking. Super friendly staff. USPS, UPS, FED EX. Drop off point.
Plus they have cool things inside to buy! They Even have Legendary Aviation Coffee Company's Specialty grade Coffee! Pre-gound and ready to take home!!!!”
“The staff at this location have always been efficient and courteous. Today I had an issue with a lost Amazon return and Chris, the manager, was extremely helpful in finding proof that I had returned the item a month ago.”
“The staff here are very nice and patient. I came here to do an amazon return. I don't have a printer at home and they printed the return label free of charge.”
8:30AM - 2PM
202 West Main Street Suite 2023, Allen
Mailbox Centers
“We signed up to get the TSA PreCheck designation to make going through airport security faster. There were multiple places to choose from to go in to the interview portion of the process. I selected this Allen location to set up the appointment. We arrived about 10 minutes early for my 11:30 appointment and signed in at the desk set up for that purpose. We were immediately called back. We presented our passports, entered our phone number and email address on the screen, put thumbs and then the other 4 fingers for both hands on the screen when prompted. The entire process for both of us was less than 5 minutes! Shari was very professional and proficient. In fact we noticed we were back in the car to leave at 11:30 - our appointment time!”
8:30AM - 6:30PM
101 North Greenville Ave C, Allen
Mailbox Centers
“Olga was very helpful in helping me shop for a good shipping service. Her customer service and professionalism was very much appreciated. I will be returning soon.”
8:30AM - 6:30PM
190 East Stacy Road Ste 306, Allen
Mailbox Centers
“My wife and I needed flyers printed for a conference at the hotel next door because we unexpectedly ran out during the day. We walked to UPS right before they closed knowing we were asking for the impossible. They were so helpful, our order was printed later that night. So helpful. The assistant manager and staff were all great.”
9AM - 5PM
3021 Ridge Rd #101, Rockwall
Mailbox Centers
“Lol Reviews are right.
Cool alternative, especially since local post office closes at 4.
Summary: walked in 4:55 - my 3 packages had shipping labels and ready to scan - young lady was closing out drawer and definitely lacked customer service.
Anyway, it is what it is.
(Update)
Night & day since my review. (different employee)
I have been back several times in the past months. Victoria exhibits awesome customer service and is a pleasure to deal with.”
8:30AM - 7PM
906 West McDermott Drive Ste 116, Allen
Mailbox Centers
“I had a wonderful experience at The UPS Store in Twin Creeks Village. Jeffery was exceptionally kind, patient, and helpful. I couldn’t remember how to pull up my Amazon return barcode or where I had saved it, and he calmly helped me find everything and complete my returns without making me feel rushed. That kind of customer service truly makes a difference. I really appreciated his help and highly recommend this location!”
“Literally the best experience that I’ve had at a UPS facility in a long while!
Greeted as soon as I walked in by knowledgeable and friendly staff!
10/10 recommend!
Special shoutout to Rashanda and Kia for making this process seamless for me. I appreciate your OUTSTANDING customer service!”
“I called to ask about notary services, and I spoke with a UPS agent named Sam Henderson. He was extremely polite and helpful and explained that the cutoff time for notary services was 6:45 p.m. My son and I quickly rushed down to the store, and we were fortunate enough to meet Sam in person.
Sam was incredibly helpful and patient. He guided us through the entire process, made sure everything was completed correctly and in the proper order, and took the time to make sure we understood what we needed to do.
I’m very thankful for Sam’s kindness and professionalism. He went above and beyond to help us, and I truly appreciate the excellent customer service he provided. UPS is lucky to have someone like Sam on their team!”
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“Excellent service every time! The staff is efficient, friendly, and gets everything done quickly, whether I need fast printing or Amazon returns. Highly recommend the UPS Store in Wylie!”