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“Very nice and kind customer service given by Steve and Rg they responded to all my inquiries . Strongly recommend this place for shipping and they also have a P.O Box available and translation services that’s an A+Come and do business with Steve and Rg”
“It was pouring down rain today and I was distracted, but it was the first time I walked into a UPS store and there was no line! I needed to adjust the drop off location for some Amazon returns and I couldn’t think straight. I asked the associate at the front if I could change it and he kinda gave me a non answer. No hate, he wasn’t rude or anything. Then Davis spoke up from the back and said he could help me. I literally handed him my phone and he walked me through how to change it and made the returns. It was definitely above and beyond customer service expectations. Super nice guy and very helpful. Thanks Davis.”
“Amazing and Speedy customer service by the young gentleman with curly hair. I came in with shipment packages and he helped me process the package the most efficient and affordable way for me. Great Job to the staff at Murphy UPS Store”
“I needed to mail some very, very special paintings so I went to see Gene Russell at Early’s UPS store since they are the only one I would have trusted to mail them. He made a custom box to fit them perfectly, packed the safest way possible with them being received today in perfect, pristine condition which made my heart smile!! I recommend everyone use them for ALL your mailing needs, for excellent customer service, going above & way beyond!! ⭐️⭐️⭐️⭐️⭐️”
“I stop in here often. Everyone is amazing here. I have shipped maybe 30 packages in the last year I've I have always been treated well. I highly recommend them for any of your shipping needs!!”
“The Rowlett, TX store on Lakeview Pkwy staff are always friendly and patient. They are very efficient at getting people taken care of, I've rarely had a long wait. My daughter says she won't go to the one in Plano, TX because they are so slow. I won't go anywhere other than our UPS store. Keep up the good service.”
8:30AM - 6:30PM
101 N Greenville Ave C, Allen
Mailbox Centers
“Very kind, very thorough, very quick. Staff is very knowledgeable and accommodating!! Owner is super personable and nice!! I have only good things to say about Mr. Parcel. I will always use them over any other store or post office.”
8:30AM - 6:30PM
190 E Stacy Rd Ste 306, Allen
Mailbox Centers
“Moved three years ago from out of state. The UPS has been outstanding in getting documents printed, notarized and shipped out quickly. Staff always most helpful. Always recommend this location to others.”
“My husband comes to the UPS regularly and absolutely loves the service. Specifically, from Brandy and Paul! They're so friendly and work quickly given their workload. Definitely recommend this UPS location. :)”
“We signed up to get the TSA PreCheck designation to make going through airport security faster. There were multiple places to choose from to go in to the interview portion of the process. I selected this Allen location to set up the appointment. We arrived about 10 minutes early for my 11:30 appointment and signed in at the desk set up for that purpose. We were immediately called back. We presented our passports, entered our phone number and email address on the screen, put thumbs and then the other 4 fingers for both hands on the screen when prompted. The entire process for both of us was less than 5 minutes! Shari was very professional and proficient. In fact we noticed we were back in the car to leave at 11:30 - our appointment time!”
8:30AM - 6:30PM
2177 Buckingham Rd, Richardson
Mailbox Centers
“For reasons known only to them, Spectrum sent us a new cable box we neither needed nor requested. Assuming it was a required upgrade we swapped the boxes and then I took the box to the Spectrum store on my first day off.After a bit of delay the person at the Spectrum store unhelpfully told me they wouldn't take the box back because it was "active" but that I could take it to a UPS store. That didn't make sense so I went home and called their tech support, they confirmed some stores have opted out of receiving return equipment and told me to go to a UPS store or mail the cable box back.I was pretty frustrated when I went to this UPS store, but the folks here were so friendly and professional it almost made the redirection worth it. Seriously, I've had a truly execrable day and the ease and speed with which my issue was resolved improved it tremendously. The lady helping me was very patient and answered all my d*** questions so well that I felt well and truly taken care of.During my brief visit I observed her coworker working very hard to accommodate other customers, it was so refreshing to go to a retail location where everyone seemed to be working together to take care of customers. I am going to find excuses to use their services in the future because they were so pleasant and helpful at this location.”
9AM - 5PM
3021 Ridge Rd #101, Rockwall
Mailbox Centers
“Oddly placed because it's inside of what looks to be a jewelry store. But it's better than having to up 205 to the one by 66..haven't had a terrible experience it does what I need it to when I need to drop off packages.”
8:30AM - 7PM
906 West McDermott Drive Suite 116, Allen
Mailbox Centers
“This is hands down the best UPS store I have been to. The store associates are really friendly all the time. They always welcome me with a smile and are very attentive! This is the only store where I can walk-in and out in minutes! Even when it is busy because the team is always on top of things! Intead of dragging their feet to get things done like I have experienced in other stores. I’m usually there in the evenings and I gotta say the evening team is really friendly and efficient. I like it so much I’ve started coming to this one instead of the one two blocks from my house! … keep up the good job.”
8:30AM - 6:30PM
5435 N Garland Ave #140, Garland
Mailbox Centers
“I'm using UPS service frequently throughout the year .. I am using this store services for a bout a year now since I moved close by and I have noticed that the store is not getting fair reviews.In comparison with other UPS stores I would rate it (above average - good) with a potential to be 5-stars.This store is always busy ... waiting times varies depends on the time of the day and which day of the week, however it is very close to other UPS stores.Bottle necks - I have witnessed - are usually due to irregular customer requests, first timer customers, impatient customers in a rush, non-Hi-Tech customers or slow computer systems.and yet waiting times are still acceptable.About rudeness or the yelling person; the person is not rude and he is not trying to be - not aware about other times that I'm not in the store-. I believe because of the fast pace combined with the pitch of his voice; the way he talks is taking a form of a "Pressured Speech" specially when he is giving directions/instructions to customers which make people think that he is yelling at them. I think with some staff training that could be improved.UPS will remain to be my favorite courier - as long as prices is competitive - LOL :)”
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“I rarely write a review. However, the customer service from the young man at this store was incredible! I watched him help four people besides myself. Amazon needs to pay this man for explaining everything to customers one after the next. He was polite, patient, knowledgeable, efficient and fast. He had two registers going at once. Give this man a raise. If all customer service representatives were like this man the world would be a better place.”