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“From the start, Briana is a wonderful professional salesperson at the Wylie ATT store. She is very cordial, helpful and knowledgeable for not only sales but also technical issues.”
“I can’t say enough about the incredible service I received from Iman at Verizon today. After nearly 20 years with AT&T, I was hesitant about making the switch, but Iman made the entire process absolutely seamless.
He moved all of my lines over to Verizon, transferred all of our contacts, photos, and data, helped me get money back on our phones, and found additional discounts and savings that I wasn’t even aware were available.
What really stood out was his patience, attention to detail, and genuine commitment to making sure everything was taken care of before I left. Switching after 20 years with another carrier could have been a nightmare, but Iman made it incredibly easy.
I can’t thank him enough for the level of service I received today. Verizon is lucky to have someone like Iman representing the company. If you’re considering switching to Verizon, ask for Iman—you won’t regret it!”
“2 weeks ago
The manager At this location is top-notch with attention to taking care of you during your visit
Strongly recommend this Allen Verizon location for any phone need.”
“Visited the store with a lot of technical issues and no knowledge about phone lines. The staff were super helpful and patient, and they really took the time to explain my options without rushing me. They made the whole process simple and stress-free. Walked out feeling confident about my new phone plan. Great customer service — I’ll definitely be coming back and recommending them to friends.”
“FAST AMAZING AND RELIABLE!! 10/10 service I believe it was the owner i was speaking with great communication and worked with me !! Highly recommend can’t beat these prices !!!”
“Wonderful customer service. They fixed my broken screen at a really affordable price. They have the best affordable prices from what ive experienced. Will be going back there to fix my other phones from now on”
“The thermal paste did the job. The tech said it was not too dusty but it was dry in the middle of the thermal pads and he added some thermal paste and the fan is so quiet now. Feels weird but nice to not hear that loud fan. I will test it out more with more demanding games like fornite but I think it will be quite now. Thanks for the job well done. was told I can bring it back if any over heating happens again.”
“I came into Verizon today to switch from Cricket, and Justin made what could have been a stressful experience genuinely enjoyable. He didn’t just help me switch carriers he actually worked through a problem I was having with Cricket, which I wasn’t even expecting. On top of that, he helped me pick out a new iPhone AND an iPad, walking me through everything with patience and a great attitude the whole time.
Switching phones and carriers can feel overwhelming, but Justin handled every hiccup along the way without missing a beat. He clearly knows his stuff and actually cares about the people he’s helping. I left feeling confident about my new devices and my decision to switch.
If you’re going into this Verizon location, ask for Justin you won’t be disappointed. Five stars, easily!”
“I came here to get my phone fixed at the Saturn the back screen. It only took a hour so I was able to run a few errands while they were completing the fix. I couldn’t be more than satisfied with the results.”
“Ricardo was the absolute best. He was very patient with me and I really appreciate it. I’m 70 years old and it’s great to feel respected. Thank you.”
“Collin was an amazing help and addressed my issue promptly. The service was affordable and I recommend this establishment for any of your electronic repair needs”
“I needed some help transferring data to a new phone that I had purchased, and I was clueless how to do it... I went to the Rockwall cricket store, and the young lady Katelyn was so nice and helpful! That had to have been the BEST experience I've ever had in a phone store. Very clean and professional environment.”
“I had a repair that I had done on my phone that I messed up. This is normally risky for a repair shop to do; however, they explained the risks to me, I accepted, and they fixed the phone! They did what others refused to do for me. Plus the staff was SUPER chill and accommodating! Thank you for an amazing experience! Hopefully I never need to come back, but if i do, I know it will be a positive experience!”
“5 Star service all around
Came un at 530pm with a broken 14pro max screen and they had me fixed in 10 minutes. Absolutely took care of my needs didn't try to sell me anything else. But I bought a screen and case. Will be back for all my repairs for sure
They fixed my phone in 10mins once again probably less than that honestly. If you need your fixed FAST please come here I couldn't believe it”
“I Don't know his name but he is the manager. And Boost made a great decision with hiring him. He is incredibly kind and helpful. I go to this store because of him”
“(Translated by Google) the service of this place is super, thanks for helping me!! I recommend it(Original)el servicio de este lugar esta super, gracias por ayudarme!! lo recomindo”
“Ricardo was incredibly helpful and knowledgeable about the phones. He took the time to answer all of my questions and helped me get a great deal. The entire experience was smooth and enjoyable thanks to his excellent customer service. I highly recommend asking for Ricardo if you're looking for someone who's friendly, honest, and genuinely cares about helping you find the right phone.”
“I had the best service today buying my new phone,Cecilia help me a lot seting up my new device and recommended all the accesories i need for my new iphone .Thanks”
10AM - 7:30PM
3460 W Walnut St, Garland
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“Mo with Total Wireless on E. Franklin was amazing!! He got us the best.. and I do mean THE BEST deal on the phone we really wanted. If you're thinking about getting a new phone provider with the added benefit of a new phone for the best price possible go talk to Mo at Total Wireless on E. Franklin.. he'll get you right!!”
“Rafael was nothing short of amazing! He was extremely professional and knowledgeable about every single item and answered every question we had. He came up with a smile ready to help! If you are looking for a pain free fast experience then ask for him when you arrive!!!”
“Kevin was extremely helpful getting me into a new phone ! He helped with the transfer process as I am old and not sure if I could have done it or it definitely would have taken me forever!”
“Very quick fix! Didn't have to wait long at all. I needed the glass replaced over my camera on my phone. They replaced it within 30 minutes. Awesome service! It was a reasonable price as well. Definitely will come back if I end up having the same problem.”
“The girls here are lovely. I almost gave up on paying my bill in store until I met these ladies. I will only be going to this location from now on! Kudos on the great customer service yall!”
“The only thing uncomfortable was the temperature!!! It was freezing in that store! After two hours of being in there my nose, fingers, ears, and toes were cold. Take a big blanket with you when you go there! The service was great! I felt sorry for the people working there! They even had jackets on and they were still cold! Quite ridiculous!”
“(Translated by Google) I highly recommend this store. Cecilia gave me a good service, she helped me with my phone and gave me great discounts on accessories.(Original)Recomiendo mucho está esta tienda Cecilia me dió un buen servicio me ayudó con mi teléfono y me dió grandes descuentos en accesorios”
“Andrew was extremely attentive, kind, and knowledgeable! His customer connections with not only my family, but also with other customers, felt genuine. He did a wonderful job assisting customers who were waiting, walk-ins, and other at&t partners. He was very transparent throughout the process and answered all of our questions. We switched our phone plan and internet painlessly... and this was one of the few times we've left a phone store not disappointed or unpleasantly surprised by hidden fees or fine print... so that helped too ?.
Also, I REALLY hope AT&T compensate$ their bilingual+ partners for assisting customers of all backgrounds, as I saw Andrew's associate doing during our time in the store... especially when the company itself specializes in communications ?”
“Store staff was extremely kind and attentive after a wait. They do not carry much phone inventory in store so a wait is sometimes required as the phone is ordered. Overall, I had a nice visit. I wish them well.”
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“I came in last week, looking for a better phone. Mark greeted me right away, listened to my concerns, and helped me make the right decision. I replaced my Galaxy 20 with a Galaxy 25+, and I am now quite happy. My new phone has the better camera, and most importantly for me, much more storage. Mark is a friendly and knowledgeable representative, and a credit to AT&T. Thank you, Alex”