U-Haul Neighborhood Dealer offers a range of moving services, including truck, trailer, cargo van, and pick-up truck rentals for local or one-way moves. They also provide shipping boxes, moving supplies, and U-Box containers through online reservations. Customers have praised the excellent service and friendly staff at this location. The process of renting a truck is described as seamless, with the staff walking customers through the rental procedure and inspecting the vehicle prior to pickup. Customers have appreciated the staff's attentiveness, making them feel welcomed and valued. However, some customers have faced challenges with the U-Haul app, reporting difficulties in completing the rental process through the app. In one instance, a customer had to involve a U-Haul representative to resolve the issue, causing them to lose valuable time and delaying their move. Despite these app-related issues, the overall sentiment towards the U-Haul Neighborhood Dealer is positive. Customers have highlighted the cozy and family-friendly atmosphere of the office, as well as the exceptional care and efficiency demonstrated by the staff, particularly Jill, in resolving complex rental situations.
Jill and Dave were very helpful. Dave made sure everything was hooked up and ready to go for me. Jill couldn’t have been any nicer!
April 2025
Jill and her husband were amazing. I would absolutely not hesitate to rent here again. The process from start to finish was seamless. It was all explained to me. They were very nice. I was walked through looking at the truck prior to taking it. It was an excellent experience.
May 2024
This place has excellent owners and they take great care of you and her dog is such a great pet! We got our dog because of the way her animal acted!
