Ken Garff Ford in American Fork is a trusted dealership with a strong and experienced sales staff dedicated to finding customers the right car at the right price. Customers have praised the dealership's service department, particularly the work of service advisor Jarred Robison, who is described as courteous, knowledgeable, and efficient in handling service issues. The sales team, including Caden Bancroft and Andrew, have also received positive feedback for their excellent customer service and going the extra mile to ensure a great car-buying experience. While there have been some minor issues with the pickup and drop-off service and communication, overall, Ken Garff Ford has earned a positive reputation for its commitment to satisfying its customers' needs.
Team from sales to finance were great. Supportive and helpful. Never pushy. As a female buyer, never felt disrespected or talked down to. Very important and from experience, not the case with a different dealership.
December 2025
Harold and Alex in sales were awesome and accommodating. Made buying a new vehicle very easy, and were willing to work around my work schedule
December 2025
I have had a great experience with their service department. Savannah in particular was friendly, helpful, and easy to communicate with. They completed the work efficiently and kept me informed throughout the entire process. She also worked to secure the best deal possible for me. I will be servicing my truck here exclusively... read full comment
