Les Schwab Tire Center in American Fork, UT, is recognized for its commitment to customer service and quality automotive care. The center offers a wide range of services, including tire sales, rotations, alignments, and brake services, backed by America's Best Tire Warranty. Many customers appreciate the friendly and accommodating staff, highlighting positive experiences with quick tire repairs and reasonable prices. For example, one customer praised Hector for his fast, professional service after a tire blowout, expressing gratitude for the excellent deal received. However, not all experiences have been positive. Some customers reported long wait times for tire rotations, with one individual opting to complete the task themselves to avoid a lengthy delay. Additionally, a significant concern arose from one customer's experience with a costly tire repair that led to a final bill far exceeding expectations. Although the management addressed this issue and offered a credit, the customer left feeling dissatisfied with the overall experience. In summary, while Les Schwab Tire Center provides valuable services and has a reputation for customer care, potential clients should be aware of varying experiences, particularly regarding pricing and wait times.
Best Customer Service on the planet! Kourtney today was especially friendly and thorough in all the explanations she gave. The whole team has always treated me with the greatest care and respect. I HIGHLY recommend Les Schwab and in fact did that just today! I would NEVER GO ANYWHERE ELSE for my tire needs.
July 2024
The staff was friendly and accommodating. Just very disappointed that when they test drove our RV, everything was thrown all over the back.
July 2024
York is amazing and went above and beyond to help me with my car situation. Thank you!