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“Got my phone fixed and it had further issues and they fixed those and went out of there way to make sure I walked out of there with a phone. Dakota was super helpful and kind. Highly recommend”
“This was a great experience. I dropped off my phone and Madilan told me it would be about 10 minutes and when I got back it was ready for me. She was very friendly.”
“I received fantastic service from the knowledgeable technician at Bad Apple in Orem! I needed data transferred from a damaged phone to a new phone. The technician went out of his way to be kind and helpful. My new phone was ready to go within a couple of hours. I am so grateful! I highly recommend this store.”
“Jesus went above and beyond helping me in a way I'll always remember. I walked into the store about 5 minutes before close, aware I was probably disrupting the employees' evening plans. My phone had a battery issue and it died completely beforehand. I had no idea where I was going, but happened to see the sign for the store while driving home, so I decided to stop to see if they could help me. They took the time to help get a repair scheduled for my phone, and also helped me purchase a prepaid phone to help me get by until I could get my phone fixed. Jesus left no stone unturned when trying to help me. They could have easily just asked me to come back the next day, but they took the time to help me, and without them I would've been a lot worse off, but thanks to their kindness and helpfulness, I was able to walk out of that store with a smile, knowing I got the help I needed. Thank you!!”
“I'm happy with the help I was provided by the employees despite the struggle they had with the system when it came to transferring my number from T-Mobile. They were so friendly and fun to talk to while things were being figured out, just very down to earth people. If you need a phone or a phone case/ protector this is the way to go too. They don't sell headphones or accessories though since it's such a small and specific store. They are very pati”
“Today, my ZAGG Traverse Mountain‘s visit was good! Jack was so friendly and helpful. However, I’d like to get a feedback why my brand new screen protection replacement is coming off already?”
“Tyson Tervort
He was really amazing help me figured my bill when i was lost and confused honestly really good customer service and all out amazing person would definitely recommend him”
“The employees at this location were very kind and professional.
Christian helped in not only setting up my phone, but giving me options of how to trade in my S23 for an S26.
I would highly recommend this location for getting a new device.”
“Loved the service here I got helped by Jorge he helped me pick out my new phone and a case for it told me what plan would be best for me and didn't have to stress much about anything else clean and easy.”
“I was genuinely blown away by Dillon Stone’s professionalism and dedication! ?✨ I almost never take the time to write reviews, but his customer service absolutely deserved recognition. From the very beginning, he was patient, attentive, and truly listened to every single one of my (many!) questions ?? He didn’t rush me or make me feel like a burden — instead, he made sure I fully understood my options and helped me find exactly what I was looking for.
I had actually been thinking about switching my carrier to Verizon, but thanks to Dillon’s incredible support, I’ve decided to stay with AT&T. That says a lot about the impact great service can have! ?
Employees like him truly make a difference. I only wish every company had team members as knowledgeable, patient, and customer-focused as Dillon ??”
“I came to AT&T today to get my phone fixed cause I had a couple issues and the young man Asher was absolutely amazing and solved my problems immediately. He also helped me get a better plan to save me some money every month off my bill. I am so grateful that I came to AT&T today and I got to meet Asher and his superior Tyler.”
“My wife’s phone died and wouldn’t come back on. We came here and Juan was an absolute rockstar and figured everything out for us. Really really helpful, great customer service”
“Christian was extremely friendly and helpful! Went in to trade an old phone for a new one, and he went above and beyond to get us settled, and even helped us get credits for a promotion we were eligible for, completely unprompted. Bro deserves a raise!”
“Everyone was very kind and attentive. I got my new phone in less than 15 minutes — super quick and smooth service. I’ll definitely be recommending this store to my friends and family!”
“Caleb was the most helpful rep at the store. I told him if it weren’t for his customer service we would have left Verizon all together. Thank you Caleb for going above and beyond to make our experience great!”
“I have never had an easier experience setting up a phone line. It’s all thanks to the worker who helped us named Kellie!! She was very thorough and kind. She absolutely deserves praise and a raise!”
“This place is the best! The customer service here is really great. They’ve helped me put on a new screen protector multiple times and they are always so careful making sure there’s no dust or bumps! They’re also super friendly! Highly recommend this location!”
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“We were having problems with our family phone lines , Nate was outstanding, he stayed for 2 days pass his shift to help us with our account, he never gave up , exceptional customer service needs to be recognized. He is the best.”