Old Navy in American Fork, UT, offers a wide range of clothing for the whole family, including maternity wear, women's, men's, and kids' apparel. Customers appreciate the variety of casual basics and seasonal items, making it a convenient place to shop for all ages. The store provides online shopping with in-store pickup, adding to its convenience. Many reviewers highlight helpful staff and good customer service, with one mentioning a staff member who assisted with a credit card issue and provided a discount. However, some concerns have been raised about store organization and safety. One customer noted disorganized shelves and a messy hall, with staff unsure how to fold items, and suggested that management needs to improve. Another visitor was disappointed with the store closing early without proper announcement, leading to safety hazards and an unpleasant shopping experience. Despite some negative comments about pricing and limited size availability, many find Old Navy to be a good place for affordable, quality kids' clothes and everyday wear. Overall, it remains a popular shopping destination for families.
Everyone was there for back to school shopping. Employees were scrambling to keep up but still courteous and helpful. A couple of things on sale in my size were gone. They offered to order online but I think I'll wait for another theft sale and restock when I can try things on first.
July 2026
I had a great experience with this Old Navy. I knew I'd be getting there close to closing time. So I called ahead to make sure they had what I wanted and they set my order aside up with the cashiers. Everything went so smoothly and I'm so happy that I got what I went in for.
April 2026
Always been impressed with this location. Usually find everything we need to get wardrobes refreshed for kids school clothes. Reasonable prices and great selection.
