“Summit Fleet is such a great company to work with. I am really impressed by Summit Fleet Utah team especially Mike M. and Anna R. their commitment to going the extra mile for me and our company has been AMAZING!!!”
“Couldn’t have asked for a better experience. They went above and beyond to help me out when I was in a tough spot. Would highly recommend them over any other location.”
“Angie was great! We came in last minute before closing for a truck and she got us taken care of in 10 minutes. Would definitely return to this location over others in SLC”
“Absolutely the greatest experience when we got there they did not have our truck but they found one for us at another location. I did not have a means to get there. Sierra offered to drive us which was absolutely above and beyond. She is amazing. It would have been easy to tell me tough luck and left me to my own devices to get there. They saved me an uber thanks. That young lady deserves a party raise.”
“Very helpful staff both on the phone for the reservation and at the location for equipment pick-up. The car dolly was in good condition and worked perfectly for our needs. I would recommend to anyone.”
“Good people and great service. I needed a truck for the day locally, and they had one. The truck and the business were clean and well maintained.
Even though I did not need them, they had significant moving supplies. And some really cool model trucks around the shop.
They are a little difficult to find. But that may be why they had availability on short notice.”
“Jeff is amazing he took what was an absolute mess of a nice from a crappy moving company this morning and turned it into a great day by saving our bus with a lady minute rental and by being super kind, helpful and friendly!”
“It was super quick and easy to rent a u-haul here!! Mary was super friendly and helpful. We forgot the dolly we paid for and she refunded that for us which was so kind of her. Would recommend!!”
“The day before heading out for a camping trip my personal truck had an issue. Enterprise Truck Rental helped me get a truck that could tow my trailer and saved our vacation. Lisa was very helpful and checked in with me to make sure the truck was working as planned. I would 100% use these guys if you need to rent a truck.”
“Excellent Customer Service ? Always So Friendly Along With Helping Each Customer As Family. The Gentleman Helped Us Get Truck And Trailer In One Spot. I Totally Recommend If You Need A Day Trailer Or Moving Trailer Stop On In..?”
“UPDATE: I am editing this due to owner involvement. The following day after the transaction, the owner did issue a refund to resolve the problem. We had already completed the refund through Uhaul, so we issued them the refund back. While I do not like that I was told there was nothing they can do originally, I do appreciate the owner just handling it to fix the problem. Because of this, I have changed my review. 4 stars, but would have been 5 if the worker at the time had taken a little extra time to resolve the issue or at least let me know they would work on it the following day.
ORIGINAL POST: Look at the ratings people. Rented a Uhaul and drove it 3 miles. They charged us $69 because it showed we did 50 something miles. I called and said I have photos, and what I was told by Utah (yes that is his name) was there was nothing they could do and I had to call Uhaul. Making mistakes is not an issue, but putting the problem solving solution back on the customer who didn't make the mistake is not cool. We called Uhaul, sent the photos and got a refund. We were told the store could have done this if I had photos....so apparently they just don't want to put the work in.
Look, you have to trust the people who work on your car with a high level of ethics that they will do what's right and not skimp corners. If they handle. Uhaul this way, can't imagine they do any better on your car. I am filing a complaint with Uhaul regarding this station and indicating that there may be some funny business going on since 50 something miles seemed to have appeared from no where. If you have to rent a Uhaul, triple check your stuff. Pictures of everything. If you are taking your car in for work.....I'd say be cautious.”
“I probably wouldn’t have gotten my rental truck here if I had looked at the reviews first, but I actually had a very positive experience. I showed up about 45 minutes late to my pickup because of something that came up that morning and they didn’t give me any problems about it. I don’t remember their names but I was helped by a man and woman who were both very friendly and despite being late, still let me call my primary car insurance to confirm that the rental would be covered. The truck was perfect for our move and because we were dropping it off on a day they were closed, they told me to just bring it back at any time. So I got several extra hours out of the rental that ended up being a huge help.”
“Deborah was informative and knew how to do her job. If you’re renting for the first time and don’t know well the process, this location would be your best bet.”
“This particular dealer saved me a lot of money on a truck rental. Corporate U-Haul had changed my reservation and was deceptive. They "added additional miles" to make up for the fact that I had to drive an extra 50 miles because of the location changes. It turns out that they were going to make ME pay for those miles. Really trashy in my opinion.Long story short, this particular dealer helped me discover this issue and made adjustments to save me over $100 for the day. They knew the ins and outs of how U-Haul deals with these things, and they knew that I was being taken advantage of in this instance. Big thank you!”
“The customer service was amazing. Highly recommend getting your rentals from here and the owner even helped me lift the U-Haul trailer off my hitch. Very professional and the staff is great to work with.”
6AM - 7:30PM
135 E 11400 S, Sandy
Truck Rentals
“Great costumer service and easy to work worth. Was able to set up everything over the phone with no problem. I would recomend these guys for a u haul truck any day.”
“I was needing a small truck to move from Saratoga to Salt Lake area. I reserved my truck online, but they changed to location on me the day before. When I arrived, the trick was ready to go. The worker was friendly and even let me leave my car there for a few hours until I could have someone take me to pick it up.”
“This was the best UHaul experience I have ever had. The agent was courteous, quick and efficent. Everything was ready to go. He completed the paperwork in record time. I personally inspected the equipment before hooking up and noted that it was clean and in good repair. I was hooked up and out of the facility in less than 15 minutes... TOTAL!!! Because I picked up late, they extended the drop off time for me by an hour! What great customer relations! I am totally impressed with this operation and the agent I worked with! I would highly recommend this location over all others I have used in the Sandy area.”
“James Murray in American Fork was THE bright spot in a very challenging Budget Car Rental situation. I originally rented at the Provo airport, but wound up with a sporty sedan that sat too low to the ground for my 84 year old disabled dad traveling with me. After 3 days, I returned to Provo to see about swapping it for something a little higher off the ground, but the agent would not work with me. If I wanted to swap cars, I would need to pay an additional $400 for the remaining 3 days in a larger vehicle. I showed the agent I could rent the same larger vehicle he was offering, for half the price on the Budget website a few miles up the road. The agent wouldn't budge, so I returned the sedan early and ran up to the Orem location where I had reserved a larger car online. Upon arrival in Orem, the agent said they were sold out, even though they had given me a confirmation number. Her solution was to send me to Enterprise across the street. I had to ask her to find me another Budget location with availability. After being bounced around with no help, I landed in front of James Murray at the American Fork Budget Car Rental. Not only did he empathize with my TERRIBLE experience at the airport, he offered a free upgrade to an even larger car that would be easier for my elderly parents to get in and out of. James was so friendly, kind, and understanding. He exceeded all my expectations. James Murray at Budget Car Rental in American Fork, Utah is a SUPERSTAR!”
“The receptionist was very kind and helpful but the app didn’t allow us to rent the truck out when it was our time and it was after hours so we had to come back in the morning.”