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“I purchased a new phone on Friday August 7th. My now favorite T-Mobile expert is Elijah in the Bountiful store by Costco. He helped me with 6 problems that prevented me from texting, sharing photos, archiving photos into/out of the photo album, transferring money, listening to important podcasts, and using the weather app for various locations. He was soooo patient and knowledgeable. He spent over an hour correctly programming my cell phone, and teaching me how to use my new phone. He deserves a BIG RAISE !!! I tried to give him money, lunch or a gift. He would not accept any tip, or thank you gift from me what so ever. Elijah, You are amazing. THANK YOU FROM THE BOTTOM OF MY HEART !”
“So I have only been with Xmission a short time. I moved over to them from Intellipop about a week ago. It has not been a perfect experience, but I have been happy so far. The speeds are great and customer service genuinely seems to care when you contact them. I do recommend them, but the hiccups I have encountered in the first week led me to give less than a perfect score.”
“For me it was a very good experience for me it is an honor and a pleasure to be with boost mobil they attended me very well and very fast it was a very good experience I highly recommend them 715 south 900 west Salt Lake sity Utah 84104”
“So excited to get new internet! We've been in an Internet dead spot where we live and haven't had very many options, but we're excited to give Echo Broadband a try! Matt was super nice, knowledgeable and did a great job with our install!”
“Came in to see about adding a line. Andres was very helpful and very nice. Great customer service. Highly recommend the boost on 700 north and redwood rd
.”
“We've been with AdvidBit for two years now and have had a good experience. If anything requires adjusting, the team is very responsive and provides good support.”
“I had such a great experience with Abby at Sumo Fiber (Utah). We called in because our internet wasn’t working after a Utopia Fiber tech had replaced our modem, but our Netgear router still wouldn’t connect. We tried everything and nothing was showing up or working.
When I first spoke with Abby, she was honest and told me it looked like our router might be outdated and that we may need to replace it. We ended the call, but what really stood out was that she didn’t stop there. She reached out to her manager because she was still thinking about our issue and wanted to double-check.
She ended up calling us back and explained that our router was a unique model and not something they see often, but her manager had seen it before and suggested trying a specific button. That one simple step fixed everything instantly and saved us from having to buy a new router.
It really meant a lot that Abby took the extra time to ask questions, learn something new, and follow up with us after the call. She could have easily moved on, but instead she went above and beyond, got our internet working, and saved us money. Excellent customer service like that makes a huge difference.”
“I had been having issues with my internet and called on a weekend when the office is typically closed, but was able to connect to Colby on the service issue line. He was exceptional with his service and knowledge and walked me through everything that I needed to do in order to fix my issue. Huge shout out to Colby, he explained things about my router and service that other techs didn't mention in the past, which ended up increasing my internet upload and download speed.”
“Great guys! Sales people (Tim) and the technicians (Jacob and Justin) were fantastic, easy to work with and very professional. Impressed with quality service and real fast installation.”
“I am so pleased with my experience at my local Boost Mobile store.
ARION helped me with my phone issues immediately. I had been trying to activate my new phone for days, always running into a brick wall.
Thank you ARION! I'm so grateful for your help. I will HIGHLY RECOMMEND you to all of my friends and family.
Kevin Miles Mortensen
Boost Mobile Store
780 West North Temple St.
Salt Lake City, UT 84116”
“I've been with T-Mobile for 6 years. This is hands down the best experience ive had with a mobile team. Zach and his team are phenomenal. Solidified me as a tmobile customer, thanks team! Keep up the great service and way to represent the brand/company/standard”
“There was a bit of a wait, but we received excellent customer service from Kendell. He was very knowledgeable and attentive to my our needs. My son had an old phone that needed to be unlocked and Kendell was very patient with us. Thanks again.. Obrigado y Gracias Kendell.”
“Dylan was super honest and helped us get our old router teruned and set us up for new wifi he was honest and gave us a great experience would definitely come again if I'm having Internet issues”
“Brey was incredible thorough and helpful. He walked me through all the services offered by Xfinity and made it clear that there are many ways to earn rewards. I appreciated his dedication!”
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“WiFi Pros are really amazing to work with! There were zero outages or delays with my service. I always had fast and reliable internet. I had them for just over a year and only left because I was moving into a house that already had internet. The technician that came out to my house at setup was friendly and took care of communicating with Utopia. If I ever had an issue, I could text them and they immediately responded. They were always friendly and helpful. I even let them know I was moving and they texted me a couple weeks later asking me if I wanted them to terminate the service and asked if I was ok with them calling Utopia to terminate my service with them. I’m sad to leave such a great company, but if I ever need to setup services again I will absolutely have WiFi Pros. Thank you for being a genuinely good company and people to work with.”