XMission, founded in 1993 by Pete Ashdown, is one of the oldest Internet service companies in the United States, based in Salt Lake City. The company offers high-speed Internet, email, web hosting, digital phone services, professional services, and colocation to both residents and businesses. Known for excellent customer service, XMission provides personal support with knowledgeable representatives who are friendly and helpful. Customers appreciate the direct interaction without automated systems, creating a positive experience reminiscent of the early internet days. The company also commits to community support through free web hosting for nonprofits and sponsorship of local events. Additionally, XMission uses renewable energy credits (RECs) and holds ENERGY STAR certification, demonstrating their dedication to sustainability. While occasional outages may occur, they are handled promptly with detailed reports and solutions. Overall, XMission is recognized as a reliable and supportive local internet provider, often preferred over larger competitors.
Some of my problems with my fiber optic gateway quickly. Infinite backup and running within a half an hour.
October 2026
XMission tech support called me to verify whether I was attempting to change my password. I was not. The technician was suspicious of phishing by whom ever was pretending to be me. Kudos to Xmission for being on top of this.
October 2026
Xmission provides exceptional customer service. Whether one needs technical advice, or wants to determine if an email is a scam, there is always a friendly and helpful human being to talk with over the phone. Technicians are patient and do not rush customers.
