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“Travis was amazing! He went way out of his way to get my phone fixed same day when I came in with only a little over 2 hours before close. I really really appreciated his customer service. The price was wayyyy better than the 500 dollars I was quoted elsewhere for the repair!”
“I am editing my previous awesome review to show love to Kai who helped me today!!! Alyssa helped me last time and she was great. These guys always take care of me. Thanks Tricked Out!”
“Yasel and Maya ARE the best customer service delivery ever. I was a little skeptical about the store, but please come in and give it a chance. I got a new phone, new plan. Thanks so much for the wonderful service. Really made me feel good and at home.”
“We worked with Jennessa and she is extremely awesome to work with!!! She really makes you feel comfortable and goes out of her way to figure things out for you. Very cool.”
“Revan was very professional and helped me out a great deal. She is so sincere and kind and made me feel at home. You need to hire more people like Revan and give her a raise.”
“Low pressure, very knowledgeable and professional. Friendly. Prompt service most of the time (ie..no excessive wait times).Greeted upon entering. My favorite Verizon store! (Kaysville)”
“Tyson helped my husband and I get Apple Watches for our girls. We went late on a Saturday night and he was great to answer all of our questions. He was also honest and nice!”
“As the store manager, Shaylynn did help me out to decrease my monthly bill over $200. Shaylynn pointed out and fixed some bad or extra charge from within my first bill when I called AT&T service center one month ago to transfer my family's five lines to AT&T.”
“My mom is on my plan and she lost her phone last night. We went in this morning and Rosie, the store manager, helped us out. She was amazing!
She made everything super easy and fast. She was very patient, knowledgeable, and genuine and obviously wanted us to have a good experience. I wish there was a Rosie at every place I had to go!”
“My boyfriend & I went in to talk about our plan as it was too high for us financially & we couldn’t figure out why. We got that resolved & then we started asking questions about possibly renewing with them. They were ALL (Julien, Jonathan & Emily) extremely helpful! They showed us all of our options & what we could do. We didn’t intend on going in to upgrade our phones but we did bc of their customer service. I am also a very indecisive person who doesn’t necessarily need all the top tier things but more so the bang for our buck type. Emily REALLY helped me decide & gave me honest feedback WITHOUT trying to upsell me. This is exactly why we decided to stay with them & we left extremely happy. Thank you!!”
“I had an amazing experience here with Kyle. He was very knowledgeable about the services and phones that at&t offers and he was able to hook me up with a very good phone/plan. Give that man a raise ???”
“Kirstin has an odd name to pronounce but we joked about it later! She is always willing to help out and go above and beyond her service, I had a broken phone issue and some of the functions weren't working and she was able to get it fixed. Super thankful to have her around. The manager there was a bit out of bounds and talking VERY politically and disregarding opinions of any sort. Luckily he's not there anymore as he made me and probably others very upset. Overall, great store and great service specifically from Kirstin”
“Quincy was incredibly helpful and made this process a breeze. He was honest and he communicated every detail with us. All questions were answered thoughtfully. I expected this process to be a nightmare, and it just wasn't. We also witnessed his interactions with other customers and he promptly addressed them and gave them the opportunity to schedule an appointment to be seen later instead of waiting. Thank you so so much, Quincy!”
“Our experience was Excellent. One reason was GREY the manager of the Bountiful Store exchanged phones from 13 to 15 pro. There is a lot to do. Grey was so knowledgeable I told her her boss should give her a raise!!!!! Any more no matter where I go the trainee is teaching the trainie!!!!! So again Grey you inspired me that not all is lost!!!!
Lois & Dave Davis”
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“Jack R, the on site Verizon representative, listened attentively to our concerns and offered several alternatives and options to address them. He was very helpful, and assisted us on getting the service changes we desired.”