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“Extremely professional made me feel very comfortable environment was extremely clean. I will definitely be back and I’m going to tell my entire family and friends of the experience. Excellent experience!!”
“Sarah had great customer service! My experience here was good, she made me feel less stressed & explained to me everything she was going to do before hand. My phone came back looking brand new! SHES AMAZING!”
“Devin set us up with a front and back glass protection. He provided great customer service. Usually people at the kiosks in the mall stink to work with but he was awesome!”
“I had a broken (or so I thought) 7th Gen Ipod Classic laying around and I figured it was unfixable. But I finally started calling around to a few places and luckily I found this store. I wasn't sure if it was the hard drive or the battery that was the issue. Luckily it was just the battery, and they swapped it out for a new one at a reasonable price. Now I have a 155gb of music that I thought was lost forever. And the team was very easy to work with.”
“My first time there. they were very fast, friendly and informative. It Only took a couple minutes and I was done. I love the idea that if I have a crack screensaver again, I can run in real quick and get it fixed without having to wait in a phone store.”
“They were very kind and very helpful.They helped me fix my phone and got my phone working back great again.I would definitely recommend to go to this location for help on your phone and any other questions you have thank you again.”
10AM - 7PM
850 East Fort Union Blvd, Midvale
Mobile Phones
“i came here to fix some really bad damage to my phone - i had filed a claim previously through my phone insurance, but at a different location who didn't have any openings for almost a week. i walked into this one here, and they were able to honor my claim and still took me! thomas had my phone looking and feeling brand new so fast!”
“I love AT&T due to their customer service. I don’t have to go to the store often, but when I do, I feel assured that I will be taken care of. And Dani did not disappoint. She provided all of the product, service, and details I was inquiring about. Very kind and ever so patient.”
“I just wanted to say that Jessica at the store was really positive. She knows her stuff and she did a great job helping me and she knows how to sell :-) OK I just post it.”
“I am visiting from Australia and left my travel converter and phone charger back in LA.The gentleman, whose name I forgot, was friendly and understanding and we found a wireless charger that has worked fantastically. He saved me from have to buy a US phone and SIM.Highly recommended Boost Mobile at Valley Fair.”
“Everyone there was very friendly and helpful. Found what I was looking for. I'd definitely recommend them for any accessories for your phone. Priced reasonably.”
“The girl hanni was very helpful. I came here upset about my bill and she answered all my questions and helped me understand the bill. I would come here again just to see her.”
“Edwin has been AMAZING to work with! He helped me with a complicated billing situation that started at one of the satellite stores. He has been nothing but kind, understanding, professional and extremely helpful. Thank you Edwin for everything you are doing to help, your efforts have not gone unnoticed. 5 stars for Edwin!! Stellar employee!! I highly recommend this store due to the excellent service Edwin provides.”
“William provided excellent customer service and went above and beyond explaining the services and products. I highly recommend William at this location for Boost Mobile!”
“During my stay in the U.S., I visited the T-Mobile store in Draper to resolve an issue, and I received one of the best customer service experiences I’ve ever had. Queem was incredible: she helped me with patience, empathy, and an admirable attitude. Even though I spoke a different language, she understood me easily, solved everything quickly and clearly, and did it all with a smile on her face. Kind, efficient, and truly helpful — she really made a difference in my day.”
“Stephanie and the rest of the employees specifically the guy with the blonde hair (forgot his name sorry) were very kind and friendly. Give them more money :)?”
10AM - 8PM
576 E 400 S, Salt Lake City
Mobile Phones
“I Went To This Store To Get A Phone And A New Line I Was Very Satisfied With Luz She Explained Everything I Needed To Port Over And Helped Me All The Way Through The Process I Was Worried About All My Contacts And Pictures. She Let Me Know Of A Easy Way To Transfer My Information And Within 15-20 minutes My Information Was Transferred To My New Phone ? Thank You For All Your Help And Keep Up The Great Work”
10AM - 7PM
257 E 3300 S, Salt Lake City
Mobile Phones
“I fixed my iphone today and the guy replaced my phone speaker. It sounds way better. He had to open my phone twice and clean it to make sure it sounds the best. Truly appreciated.”
“Did not have much hope showing up with an ancient iPhone 8 but my daughter had some that things on it not backed up that she really needed so we gave it a try.. wasn’t cheap because the screen and frame needed replacing but he had us up and running in less than 2 hours. This dude is an essential public service!”
“We went into boost mobile today first time customer and Mariana Sandoval helped us and she was really helpful and really patient answering our questions would definitely recommend her customer care 10/10 thanks”
“Yesterday I came in and needed to switch iPhones , it was a complicated transfer because my old phone was so messed up you couldn’t even access it however Hannia was so so patient through the process and made me feel safe and comfortable and not a bother at all , I really appreciate how she was very knowledgeable and just overall very kind, Alex was there also supporting Hannia and helped other customers while we all were trying to figure out ways around certain issues regarding the transfer. Thank you so much again for the service and respect given I appreciate this store and it makes me grateful to be a customer for Metro.”
“I was in there today. Retired Marine. I was waited on by Edgar. If I could give more than five stars I would. Outstanding service. Excellent knowledge. I even wanted to give him a tip and he would not take it. Customer service was outstanding. He did every single thing I asked. I am a very satisfied customer. Because of him”
“Karol's service is very good, she does her job very well and always helps me solve problems, even when she is busy, she helps me with everything. It is the best store in Utah. I recommend it to all my countrymen.”
“I went in on Tuesday and Gabe was able to help me and my family out, he was really patience with us, and his customer service was amazing he answered all of our questions and helped us with everything that we needed, he also informed us about all the amazing promotions they have.”
“The only place that would repair my OnePlus screen. Easy to work with, very straightforward. Even let me buy the screen myself and bring it in; I just dropped it off, came back in 2hrs and it was done ✅”
“Switched from Verizon to AT&T. Everything went very smoothly and I am pleased with the results. The sales person was extremely knowledgeable and helpful. Excellent service. Thank you!”
“UPDATE: I was contacted by Aldin about my review and he was amazing from start to finish. He was kind and helpful and understanding. He listened and heard what i was saying and helped me accomplish what i needed to have done. He contacted the store staff and had everything set up for me when i got there. Last night when i made it to the store the man that was there was super nice and helped me complete what i had started with Aldin on the phone and thro emails.. I have to say it was amazing. Thank u for everything u guys were able to do for me and my situation. Its very much appreciated.... Thats customer service worth keeping. ?.....I liked the store staff. The customer service on the phone is awful 100%. They are rude not helpful at all. If make a mistake or do something wrong to ur account and refuse to fix it or listen to u the customer at all. I didnt want to stay with this company but for lack of time to look for a new company this month im stuck. However i wont be here much longer. They dont care about customer retention at all. Or trying to make any thing right. In fact they leave u on MUTE NOT HOLD..... MUTE FOR 45 MINS LIKE THAT IS ACCEPTABLE.. then answer the phone with additude when they come back and ur still on the line. Beyond disgusted with the customer service on the phone... The store staff are helpful and very kind. I didnt mind dealing with them one bit. Very pleasant experience in the store location”
“Ozzie did an amazing job helping me and my wife out with our phone and issues. The store in toeele was rude to me and i was glad i recieved excellent customer service here. The franchise is bee wirelesse. If i could i would give him 100 stars. Thank you”
10AM - 8PM
106 W 11400 S, Sandy
Mobile Phones
“Paula was very helpful and even stayed with us 20 minutes after closing to help me finish my phone set up. She waited with us for almost 3 hours while helping our family best experience with phones!”
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“The service I’ve received at this store has been excellent. They’ve helped me resolve issues a number of times. I find Alex to be particularly helpful. He’s patient and thoughtful, takes the necessary time to fix the problem. In this day and age, we all know how anxious we become when there’s a problem with our phone. Alex’s calmness is reassuring and his expertise instills a confidence that whatever the issue is, he’ll be able to resolve it.”