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“A solid five stars for this outfit. They were there before, during and after installation of our new fiber internet service to see that everything was running smoothly with our internet, devices and phone.
GREAT SERVICE and the price was competitive too.
I recommend them to anyone.”
“I recently switched to T-Mobile but still had some questions regarding my bill and the options I had with upgrades. I was helped by Yareli who was knowledgeable and friendly. She was very helpful!”
“I had such a great experience with Abby at Sumo Fiber (Utah). We called in because our internet wasn’t working after a Utopia Fiber tech had replaced our modem, but our Netgear router still wouldn’t connect. We tried everything and nothing was showing up or working.
When I first spoke with Abby, she was honest and told me it looked like our router might be outdated and that we may need to replace it. We ended the call, but what really stood out was that she didn’t stop there. She reached out to her manager because she was still thinking about our issue and wanted to double-check.
She ended up calling us back and explained that our router was a unique model and not something they see often, but her manager had seen it before and suggested trying a specific button. That one simple step fixed everything instantly and saved us from having to buy a new router.
It really meant a lot that Abby took the extra time to ask questions, learn something new, and follow up with us after the call. She could have easily moved on, but instead she went above and beyond, got our internet working, and saved us money. Excellent customer service like that makes a huge difference.”
“A really amazing experience! Gage made sure we got the best plan possible, did all the work for us, and helped my family get the best discounts, use him if you come to this store!”
“We had a fantastic experience here upgrading my husbands phone. The manager Payton gave us lots of data and information about our current plan vs other plans and we were able to get everything squared away. Bought a case, got the phone and away we went.
Fantastic customer service, fantastic location they really were not pushy at all and wanted to give us as much Info as possible and just be helpful.
This will be our go to location from now on”
“They are so responsive. I wish everyone gave such good customer service. Any issue is immediately taken care of. I hear neighbors complain about their internet provider and all I can say is that they should give Echo Broadband a try. I really appreciate how reliable they are. Greg”
“Great guys! Sales people (Tim) and the technicians (Jacob and Justin) were fantastic, easy to work with and very professional. Impressed with quality service and real fast installation.”
“I had a recent issue with my internet and could not get my router to connect to my home WiFi. Which is really bad news considering I work from home!! Keystone sent a couple of gentlemen to my home and had me back up and running SO quickly!! Come to find out, I had a cable set up incorrectly. But, they were patient with me, fixed the problem and were SO friendly!!”
“I went in about a month ago to upgrade my phone. Miles G answered all my questions. The process was smooth. He brought out different phones for me to pick out the colors I liked. He then told me the specs of the ones I picked out to help me narrow it down. He was very comfortable doing his job and knew his stuff. He also was easy to talk to while waiting for my phone to transfer over. I would recommend working with Miles G anytime.”
“The young lady that got to help me was so easy to talk to and took all my frustration out from the other store in Ogden she deserves a big fat raise who ever reads this please go to the boost in Clearfield thanks again young lady”
“This review is about the service, and the workers their, I had a wonderful experience thier while getting my internet setup. Both service members were very nice to me and I got what I needed.”
9AM - 11:30PM
1185 E 1525 N, Layton
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“Highly recommend this place for your xfinity mobile and internet help. I had spent over 8 hrs on the phone with xfinity and did not get my problem resolved. Went in person and got my account fixed and resolved. Keleb was great at listening and helping .”