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“Five stars for the customer service here today. Jaime helped me out so much, answered all of my questions and helped me get the best value. Would definitely recommend this location for help with T-Mobile needs.”
“Update: after a visit with the retail store leadership, I was treated much differently than AT&T. AT&T hadn’t canceled the “early upgrade” options on the phones even thought I had asked specifically to do it. They are making things right and I truly felt like a customer whose voice mattered. Because of their actions I will return to this store and continue with AT&T!
Initial concern: Two different people who went in two different times to upgrade phones. Both verbally said we didn’t want the $10/month early upgrade program. Four phones paid for the early upgrade program for over 6 months. Customer service was able to credit two months. Will never go to this store again as they signed us up for the upgrade program without our permission!”
“Austin was absolutely AMAZING! He helped my husband and I on multiple issues with our account that was set up incorrectly when we first signed up with Verizon. He took the time to understand our complex issue we were dealing with on a monthly basis. He worked hours on making sure we were taken care of and received the outcome we were initially promised. He single handily saved our relationship with Verizon due to his wonderful customer service. I appreciate the time and effort he put in to making our experience great.”
“Apple stores are always busy- but they greeted me promptly and got an idea of my need before letting me know my wait time. Another person got to me well within the wait time window, which was awesome, and was helpful, professional, thorough and quick. For this location, parking is a bit tricky and there can be some walking to get there, but the experience in store was smooth.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Went in about 15 minutes before closing. They had a great attitude and great customer service interface with me. So grateful to have new protective glass on my phone. Made my day to have it be no problem to get it done.”