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“I have been a member for the past 43 years, and for the most part was satisfied. Until a recent interaction with them. My husband and I own our own home, have no debt, and I work full time - about 6 years with my current employer. My credit score is in the 800's. I applied for a car loan, at Mountain America, as I was purchasing a new SUV. I was denied a car loan through this institution - or only given 1/ 2 the amount, actually. I was amazed! I then applied through the U of U credit union, which I have been a member of for only five years. They quickly approved the loan, with a reasonable interest rate. They were congenial and efficient. If there is a choice between UFirst and Mountain America, U First wins all around! .”
“Desi was very very helpful throughout my loan process. I would highly recommend talking with her if you are looking at getting into a new vehicle or even just setting up a new account she helped me with that as well.”
9AM - 5:30PM
1166 East Fort Union Blvd, Cottonwood Heights
Banks
“I’ve been using Utah first since 2021 and could not recommend it more highly. I have accounts for three businesses as well as a HELOC with them. The people at the Cottonwood Heights branch are amazing. They are so kind and easy to work with. You should pick Utah First for your banking!”
9AM - 5:30PM
9213 S, Quarry Bend Dr, Sandy
Banks
“Jason Cowleywas very very professional and efficient. He was on top of every point in the process. He was pleasant and accommodating in every conceivable way. I really enjoyed working with him.”
“Trevyn is amazing. He goes above and beyond to help. Every experience is friendly and professional. I appreciate all he has done for me whenever I go in. And he always makes time to answer any questions I have. I would reccomend him to anyone.”
“I can’t say enough about the customer service Alexa provided with Utah first and getting me started and opening accounts. She really went the extra mile and that is so rare nowadays. It has been a first rate experience all the way through!”
“After having a completely disappointing and frustrating experience at a car dealership I decided to come in and discuss options. Bridger was beyond fantastic. He was patient and took the time to educate me about all the options. He communicated effectively and timely. Bridger took the stress out of the car buying experience. We were able to purchase the car we wanted at half the interest rate. I know the other team members at Deseret First worked on this as well. Huge shout out to the entire team and specifically Bridger!”
“Always love my experience at Deseret First Credit Union. Brit (Britain) was so helpful and very thorough in explaining things to me when I had a specific question. It was my first time requesting something of this nature as I wasn't too familiar with it, but Brit made me feel at peace and educated me on giving me options! Thank you Brit!”
“I have had the pleasure of working with Protek since Aug 2016, and I cannot express enough how impressed I am with their top-notch services. From start to finish, they exceeded all my expectations and delivered a level of expertise that truly deserves five stars!First and foremost, Eric and his team of skilled professionals is highly knowledgeable in all aspects of computer security. They possess an extensive understanding of the latest threats and vulnerabilities, and their ability to proactively identify and mitigate risks is truly remarkable. Their dedication to staying up to date with the ever-evolving landscape of tech security is truly commendable.Thank you for the exceptional service!Todd ThatcherJack-it IncCEO”
“So I have a very good experience with David today ..He helps me with the loan I wanted .. …he is so nice and very professional person to talk to.. thank you sooo much I appreciate you …thank you”
“Our family has been members for decades. The service that is provided is extraordinary. I also feel satisfied by being a member because I am supporting my cultural community.”
“While regularly visiting Sandy Branch Kaitlyn Griffis has always asked me about my insurance portfolio and the last time I evaluated it. After much deliberation, I decided to meet with Kaitlyn to evaluate my insurance coverages. Kaitlyn was very friendly during this review after a review of my coverages, Kaitlyn was able to save me approximately $300 per month on my auto coverages, and approximately $200 per month on my homeowners coverage. The process was quick and efficient. Kaitlyn was able to present the information and benefits of coverages on each policy in a clear and understandable manner. Leaving the branch, I felt confident that Kaitlyn was looking out for my best interests and getting me the best possible coverage. I was so confident and happy with the process that I referred my daughter and her husband to meet with Kaitlyn for their insurance needs. I will continue to meet with Kaitlyn moving forward for any insurance needs.”
9AM - 5:30PM
143 Social Hall Ave, Salt Lake City
Banks
“Always smiling, helpful tellers enable easy, efficient banking. We have banked with Deseret First for over forty years and have always been treated with kindness, respect and a desire to serve our needs.”
“I came in to ask questions about a loan and Theresa Holbrook answered all my questions and asked if I wanted to move forward with the loan. I expected it to be more difficult than that. We were done in no time. She was kind and helped make the process go smoothly. Thank you, Theresa!”
“From beginning to end, Celtic bank’s representatives were in constant communication with us. Their professionalism and guidance throughout the process of receiving funding surpassed our expectations. Commercial Loan Officer Cory Lucas was there with us every step of the way and made us feel like family rather than customers. Thank you Celtic and Mr. Lucas for your support and guidance. God bless!”
9AM - 6PM
1360 Foothill Dr, Salt Lake City
Banks
“Heidi was a very big help today ! Had random charges on my account that weren’t mine and she went above and beyond ! Very much appreciated her time and efforts !”
“Claudia MazonAt the West Jordan Branch was amazingShe exceeded all of our expectations from the pre approval to staying late & solving problems for the dealerThank you”
“⭐️⭐️⭐️⭐️⭐️ Review
Nick Hart has been an exceptional banker at America First. He is always professional, patient, and truly goes above and beyond to help with every detail. His guidance has made my banking experience easy and stress-free. I’m very grateful for his support and highly recommend him to anyone looking for outstanding service.”
9AM - 6PM
11328 S Jordan Gateway, South Jordan
Banks
“Employee was very pleasant and professional. Greeted me and used my name several times during transaction. Had good eye contact through the whole transaction as well. She was very welcoming! Thanked me, and invited me back!”
“I Love This Branch They are always helpful go out of their way to help their customers and they always give advice and one special employee her name is Earlene Barton she commented on my pretty converse hi top purple tennis shoes and Nahum Gutierrez helped with my new debit card today happy 4 to my Branch I wanted givemy thanks to Earlene Barton The branch manger and the for resolving in a very short Time where someone had take my lost used it committ fraud theft because of this Branch to honesty and care for their clients the whole Security service federal credit Union organization should be proud because I'm ever grateful Jimmie petty”
“Teller has been at this Sandy branch for a while. There is something to be said about older employees. She is the most personable of the tellers at this branch, sweet and always has a smile. She went above and beyond to make this transaction as painless as possible.”
“Everyone are always so friendly and very helpful with questions or special service requests. Had no trouble. I use checking, savings, and money market accounts & I highly recommend.”
“Super friendly staff that helped answer a lot of questions and never made us feel bothersome. Their service time in getting to us was reasonably quick too, even on a busy day.”
9AM - 6PM
7325 Union Park Ave, Midvale
Banks
“I truly appreciate exceptional service when I experience it—and Derrik absolutely delivered. I wasn’t exactly looking forward to my visit to the bank, but Derrik completely turned that around. He was professional, attentive, and went above and beyond to make sure I felt taken care of. He even walked me to the door, which was such a thoughtful touch. It’s clear that Derrik understands the power of a great customer experience—well done!”
9AM - 5:30PM
60 E S Temple St Ste 185, Salt Lake City
Banks
“I’ve been banking here forever. And this has primarily been my branch for nearly 20 years. So easy. So incredibly helpful. So knowledgeable and patient. Once upon a time I decided to go to another bank for a business and the difference was night and day. I came running back to AFCU in less than a year. No fees. No drama. You won’t find a better place to work with.”
9AM - 6PM
12221 State St, Draper
Banks
“I recently needed a last minute notary. It was near the end of the day and I arrived at the MACU Draper Branch with only about 5 minutes before closing time. I was invited to sit at a desk with Lohanna Carlson. She gave me absolute attention, completed what I needed, and was so pleasant & friendly during the whole transaction. Although it was closing time, Lohanna never seemed rushed, and yet she completed what I needed quickly & efficiently. Because of her attention to our needs, we were able to complete a personal transaction that meant a great deal to us. Thank you Lohanna!”
“Rose was absolutely fantastic in helping me set up a new checking and savings account. Everything was explained well and all my questions were answered. Great experience!”
“The employee's were super helpful and super kind. I had fraud on my card, so I came to get a new one. I ended up waiting over an hour at two separate branches to get a new card which was super annoying but totally understandable. I was able to talk to a super helpful employee who ended up telling me my card was stuck in the machine. Just wish communication was better.”
“Sean is our guy. He has been helpful to us every step of the way. Sage Lauren and Jackson have also been very helpful along with Corinne in setting up positive pay. These guys have really been helpful to our business and we’re grateful for the partnership.”
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“I went in to handle a safety deposit box issue and Ilene was absolutely amazing! She is the very best at what she does! Thank you so very much Ilene for the many years of exceptional service!!!”