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“I just wanted to give Utah First Credit Union 5 stars. They made my refinance so simple and offered me amazing interest rates on my car loan and really took the time to listen to me and what I needed. I recommed them a thousand times over!!”
“We came to Locklan Christensen with a frustrating issue (in short, we were charged $1400 for car insurance we did not need). He was very warm and calm and even made sure that we could work with just him throughout the resolution of our issue rather than be switched around to different agents. He made sure not to over promise but in the end, our issue was resolved in full. He did an excellent job and helped us feel reassured on a very stressful day!”
“Heidi was so great! She was quick and knowledgeable. She not only helped me unlock my account she took the time to show me why it happened and what to do so it doesn’t happen again. Best customer service at this Branch.”
“Paola and Nahum helped us with getting car insurance for our car. Helped get a quote. They were super helpful with everything. Would recommend to get car insurance here!”
“Thank you Marian & Kaden! I really appreciate all the assistance you provided on multiple financial topics. The customer service was stellar! In gratitude. 🙏✨🙏”
“Great branch. Austin was awesome. I came in for an auto loan and walked out happy with a checkings and savings account as well. Look forward to working with them in the future.”
“I NEVER POSTED THIS REVIEW!! I live in INDIANA and have never gone further than Tennessee in my life—I would have been 13 at the time of posting this and I never posted reviews.
Original post (that I did not review): “ I am very happy with my transaction with Enerbank and highly recommend them. “”
“I have been with Canyon View Credit Union for 40+ years. I have always loved it here and been treated so well. Lately I’ve been working on some inherited account issues and have had to come in to visit the research park office quite regularly for assistance. Recently, I’ve had Brendan and Camille helping me, and they have been exceptional. Not only getting answers to my questions, but getting quick resolutions, and step by step guidance along the way.
I appreciate them and everyone else with the organization that make this such a wonderful place to do business with!!”
“I visited this branch at the Salt Lake City VA to withdraw some cash. I am a member of a different credit union out in California. Thank you to Dashnee for being so helpful and making my experience as convenient as if I was at my credit union back home”
“Taylor was extremely knowledgeable and competent. He was very, very helpful. Taylor is an excellent representative for The City Creek Branch of America First Credit Union.”
“I came in to the the brickyard plaza branch on June 23rd around 4:00 p.m. And Nancy assisted me. She was so welcoming and kind and knowledgeable! I really appreciate excellent customer service like I received from her. They are lucky to have such an amazing woman working for them!”
“If you are looking for a SBA loan call Celtic Bank and ask for Cory Lucas, he will guide you through the process and get you the money you need to do your project!”
“I worked with Celeste last year to get my first auto loan and she made the process go so smoothly! She was timely when responding to my emails, gave me plenty of options that fit my financing budget at the time, and did it all with amazing customer service and kindness. I will definitely be using the JACL CU for the rest of my financing needs!”
“I love banking at First Utah Bank. Josh, Brie, and Marla are always so friendly and welcoming. They know you by name and always make sure we’re taken care of!”
“Canyon View CU is the best. They just helped my son get his first checking account and debit card. The people are always so helpful. Shout out to Haley at the West Valley branch for being the best of the best.”
“The banker Emily made me feel welcome and at ease working through a few kind of complicated things and transactions. I'm genuinely grateful for her attitude and assistance, patience, and creative suggestions. A vibrant and positive branch!”
“This location is a bit inconvenient because it’s inside a Walmart, so I don’t like going here, but the customer service is always awesome! Jennifer helped me out, she’s great.”
“I've been associated to this particular branch for many many yrs now yrs before the merger and name change and I can honestly say that I can't see myself or even think about taking my service somewheres else I loved the staff both old and new and I know I'm at home when I pull up through the drive though or walk into the branch and I'm greeted by my name and the added plus for me is that the staff is very knowledgeable of whatever I have questions on and they always go the extra miles of getting a second opinion to make sure I love that!”
“Very nice and professional. Gave me the information I needed and eased my mind. Summer, the CSR, was instrumental in correcting my information and answering my question.”
“Joining the team and its members with Mountain America Credit Union, was the best experience I’ve had for quite a few years! Quite a few friends and family spoke highly of their decision to leave the banking industry and get with credit unions. I debated too long until my son convinced me! To both him and the crew at my location… THANK YOU!”
“Stockton was so very helpful and aided me after a very trying day with other credit unions. I truly recommend this credit union - and Stockton - over any other in the Salt Lake area.”
“EDIT: Previously rated 1-star and would have remained as such if it weren't for Lori who was proactive in solving my problem. Thank you, Lori, for being the only employee to actively reach out and solve the issue.I set up business banking here and have not been able to access online banking for over a month now. I have made so many phone calls and re-signed a bunch of documents and I still cannot get access to my funds and my banking.”
“I have banked with First Utah Bank for over 15 years and it's a small bank that has always treated me very very well and taken care of all my requests my favorite guy at the bank is Addison and he really takes care of me every single time! If I could rate him from a scale of 1-10 I would give him a 100”
“So grateful to Carolyn for taking charge of my loan when it was time to close! She is so friendly, knowledgeable, and she never minded it when I called her out of the blue with a question(as I did SEVERAL times lol)Thanks again, Carolyn and Liberty Bank! I love my new tiny home :)”
“We've been coming to this branch for the better part of 8 years because Maria always provides exceptional customer service. Sad to hear she'll be moving to the 3400s State St location. She can't work miracles but if you have decent credit and value exceptional customer service Maria is your gal.”
“*** had a great experience at *** with my professors and class structure. It does take some time to get used to as class formats are not identical; but the majority follow two or three different formats.Program Mentors and Class Mentors are awesome and helpful.”
“Great personal touch and individualized support. Know me by face and name; all very kind and knowledgeable personnel. I LOVE this bank! My only concern is when I get an insufficient funds charge; those I could definitely do without. It hits the poor when we’re at are poorest. Mercy. Please!”
“My business has been banking at this location for 10 years and we have had nothing but great customer service. Jenna and Tirza are the tellers we work with and know us on a first name basis. You just don't get that at other big banks in town. Highly recommend this branch of Altabank.”
“Do and his crew at City Creek Bank of Utah Branch do a great job! They are friendly, professional, and customer-service oriented. We have been Bank of Utah patrons for decades and that loyalty continues!”
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“I've been associated to this particular branch for many many yrs now yrs before the merger and name change and I can honestly say that I can't see myself or even think about taking my service somewheres else I loved the staff both old and new and I know I'm at home when I pull up through the drive though or walk into the branch and I'm greeted by my name and the added plus for me is that the staff is very knowledgeable of whatever I have questions on and they always go the extra miles of getting a second opinion to make sure I love that!”