Ya'll need more tellers like Alyson. She's spunky and treats her customers like humans, she actually talks to them and spends that little time getting to know them more. Good thing this is the only branch I deal with. Don't let her go until everyone learns from her!
The drive through only Saturdays are ridiculous. You can find yourself waiting for up to 20 minutes. It's basically a bank open with one teller because they only have drive though window. Last time I went on Saturdsy day I pulled up and waited 10 minutes before the two drivers ahead of me hand to go through the line of... read full comment
Closed 20minutes early on a Saturday. Called them and the staff were nice but not very helpful.
I applied for a Rewards Visa card and was told they need 2 recent paystubs and personal references. My credit rating is over 800. I have had the same job for 20 years. This was for a $5000 limit card. Macy’s approved 15K card no questions asked 2 days earlier. Absolutely ridiculous. My annual income is 60K. What a waste... read full comment