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“So far my experience with management, office staff, and maintenance has been excellent. They are quick to respond to concerns or questions and very friendly. Brandon worked tirelessly on an issue with my dryer until he was able to fix it. Very happy with the customer service here.”
“I absolutely love living here! I’ve been here almost 3 years! The management and staff are so kind and very quick with repairs! One of them even carry treats for my puppy which makes her day! It is always clean, manicured, and a calm place to live! I am grateful I found this place! It truly feels like I’m staying at a resort!”
“For the majority of my life we had always been evicted. We had always dealt with the turmoils that had transpired over the years. As did allot people. I didn’t recognize that until I began residing here at Lattice apartments. When hard time seem to find me again, I was here at Lattice. Afraid of being evicted and having to relive allot those moments. A nostalgia that I couldn’t fathom mentally. Approaching the property manager felt as all the other times, I was just expecting the same result. Explaining to Mrs. Alehi, only to be stopped. She recognized me, and understood the struggles I had endured, not only from life but in that moment. She didn’t just throw my situation away. She helped me find away. She worked to help me keep my place. I could lose any thing tomorrow, but what I will always take with me is that chance that was given to me. From the right people. That’s finding and recognizing your place. Even if that means being evicted. Thank you Mrs. Alehi, and Thank you to the Property owners here at Lattice Apartments. Come to Lattice, where your apartment is more then just your space. It can be-your forever or your beginning. But they’re here.”
“The residents will take care of you if you need it. My neighbors look out for me. They're kind and sometimes bring me food. Maintenance is helpful. My cat and I like my apartment and it's always well maintained. Of I have an issue I get a quick response time. There always seems to be plenty of room in my apartment. I enjoy the location to downtown, we are in Gateway distance and great food.”
“My roommates and I have been living in these apartments for just over 2 months and it was just meant to be. The property manager is so extremely helpful, the place is so clean and feels so safe. Amazing location right across from Trolley Square and less than 10 minutes to the Trax Station!”
“I contacted Shineyra Perez and she replied to each email and scheduled a tour with me. Very kind and answered all of my questions. This is a gorgeous property and well maintained. That means all of the staff are dependable and work hard!”
“Fixing my thermostat was fast and well done. Was something so simple and we had problems for a whole week. Now you know, you just need to call for help and it can be done right away. ?”
8:30AM - 5:30PM
262 E 3900 S #200, Salt Lake City
Apartments
“Michelle and Shannon are so great to work with. They are getting our HOA board organized and getting our property back on track to being the best it can be. Both are great at communication and finding solutions. My stress has decreased exponentially knowing they are on top of things.”
“I walked in for a showing and they fit me in right then and there. Friendly staff who were willing to help me even though I'm not looking to move untill a little later. Thank you Austin and Eric!”
“The Apartments at Decker Lake are perfect for me. The area is very quiet and the property is very well maintained. The upgrades on the apartment are beautiful. Alison and her team at Decker Lake are amazing. They worked with me to get me into a place on my timeline and answered any questions that I had. I am very happy here and would recommend Decker Lake to any one who is looking to move to a new place.”
“They were punctual and efficient in their work, thank you very much. I have never had any problems, I love how they maintain the pools and the rest they include, the cleanliness in general and the residents are well-selected people, I recommend the Woodgate Apartments apartments as a dream come true.”
“Living here 1 year now, and I only wish to continue! Hardwood floors, granite countertops, balcony, and quiet yet downtown location is nothing but chef’s kiss for the price.”
“I have been living at the Zeller for over two years now and it has been a wonderful experience. Fiorella, Giselle, Tais, the maintenance team, and every person in the leasing office has always been so helpful whenever I have a request or inquiry. They are quick to respond, even when they have been short-staffed at times, and it's very clear that they put in their best effort to upkeep the apartment complex inside and out. The pool is always clean and heated, there are fully stocked dog poop bag dispensers around the entire building, if there are spills or messes in the complex they are cleaned up promptly, and overall the complex is just very well kept. Also, the leasing office managers are always available in the leasing office during scheduled hours unless they are giving a potential resident a unit tour or something. In other apartment complexes I have lived in the leasing office managers are sometimes nowhere to be found and cannot be reached by phone or email either! That has been so frustrating in the past, so I am really grateful for the professionalism of the Zeller's office managers. The Zeller is very dog friendly, and the residents are generally in their mid-twenties to early thirties, and they are working professionals that are all respectful and friendly towards other residents. The location of this apartment is great because it's no more than a 5-10 minute drive to Starbucks, Winco, Target, Smiths, Whole Foods, Uptown Cheapskate, Nordstrom Rack, and it's close to State Street so getting downtown is about a 10 minute drive too. So happy to live here!”
“Amanda, the building manager at 21ByUrbana is easily the best building manager I've worked with across multiple buildings. She's amazingly friendly and makes all parts of tenancy a breeze.
The building itself is well kept and has a bevy of amenities.”
“From what I've seen and no and have heard about this place it's a pretty awesome place to be there's lots of different offices from Medicare Medicaid representatives to psychiatrists and doctors always very clean and we're very kind and understanding allowing me to stay in the lobby to charge my phone and wait for the rain and thunder to stop even though I was there for over an hour and a half waiting The security there was amazing and they offered me some hot chocolate and tried to make me as comfortable as possible.”
“We've really enjoyed our time here over the past 3 years. Maintenance has been prompt with any issue that has arisen, Thyson has been great, we have had very few issues with packages arriving & no issues with neighbours or loudness. The best features are the in-unit laundry & central air. My only complaint would be I wish the unit didn't have carpet & it had a full sized fridge (it's dorm sized so we can't stock much). It's been a pretty seamless living experience here, wish they had bigger units available so those of us who need to size up over time could upgrade.”
“I feel incredibly lucky I found this place. The staff does an awesome job at keeping the property clean and safe. Noise levels are almost nothing.
Rent is also exceptionally fair, my friends are always surprised when they see the price I pay for the value I'm getting.
Finally JWAN! She's the Property Manager and you couldn't ask for a better one. Very kind and always eager to answer your questions and help out any way she can. It's such a rare find to have a Property Manager who is your advocate.”
“Huge floor plans for the price, central location, staff is professional and kind. Shoutout to Brenlee for making my tour experience super engaging, she’s a gem! Ultimately we did lease elsewhere, but only due to finding a spot that fit our family’s needs a bit better. Otherwise would have leased in a heartbeat. Definitely check these guys out, you’ll be pleasantly surprised.”
“Since Kim and her staff have taken over, they have refreshed the community living spaces and made everything beautiful, they have added great events in the building to help build a friendly community. They are all very helpful and courteous!”
“The staff, including management, leasing agents and maintenance have been more than incredible. They go beyond my needs as a tenant and they always have and now they're just beyond incredible with all the tenants I believe. Thank you! They are beyond appreciated and they should know that and you should know that. Thank you again. Have a nice day”
“We just moved in. but I already have a very pleasant impression of the staff and the apartments themselves. The staff worked very well with us during the time we were looking for a new home.”
9AM - 5PM
330 E 400 S, Salt Lake City
Apartments
“Love living at Avia, they keep the property clean and the management team is great, always very helpful! I’ve been here four years now, location is fabulous and so are the views. Also a really nice gym.”
“My experience at this apartment building is vastly better than any other place I’ve been at. The location is amazing and so is the view. I’ve lived here for over a year and I could count on one hand the number of times I’ve heard my neighbors. Management responds pretty quickly to maintenance issues and the property is reasonably well maintained.
I think not being poor would enable you to perceive that rent is also very reasonable.
Anything less than a 4/5 for this place is probably due to entitled people thinking that it’s possible to get your deposit back from any apartment complex. Doesn’t matter where you go. That never happens bro…
My only criticism would be to put the call box back in and finish the drywall job in the hall on the 5th floor❤️”
“I have lived at the Lotus Republic for the past year, and it has been a wonderful experience! The property manager, Emily, is attentive and very helpful to the tenants. She always has your best interest at heart. I would recommend living here; from management to convenience and the apartment amenities, it’s a fantastic place to live!”
“We enjoyed our time living here! We were here for a year and really didn’t have any issues. We moved because they were raising our rent. It was already on the high end, but raising it even more was a no-go for us. We had a relatively small deposit upon moving in, and only had to pay about $20 when we moved out.The maintenance team is wonderful. They are quick to get over to your apartment to fix things, and they are super friendly. I always got a wave whenever I passed them around the complex. The pool and hot tub are nice during the warmer months.One complaint I had was that there were a lot of pets that pooped on the lawn, and it wasn’t picked up by the owners. We have a child, and I wouldn’t feel comfortable letting her play on the lawn with the risk of animal poop being there. Despite signs telling owners to pick up after their pets, it was still an issue.I felt the people in the office were friendly and available to help answer questions/concerns. They were sometimes tough to get a hold of via phone or email, so taking a trip down to the office was sometimes necessary.”
“I live here for 7 years and always like it. 2 month ago I have a problem with balcony screens . I was upset ready to find another place and move , but one Manager that care makes a all difference . She call me , talk with me for a wild, listen what I wanna say, explained the reason for the changes , and she find a solution for me. I'm so thankful for her help and happy to keep living in my apartment ?”
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“The office assocoates are very polite and explained all the requirements for renting with them perfectly. They welcomed us with a cute little gift on our move in day and we couldn’t be happier with the community we are now a part of.”