“Had some big dents and scratches that were making the truck look like it had lived a much harder life than it actually has. To be fair, I’ve probably been a little hard on it myself, so I can’t exactly blame the truck.
The staff was great, the price was fair, and they got everything fixed up even quicker than expected. The truck looks fantastic now—almost enough to make me feel guilty about whatever I’ll inevitably do to it next.
Great work, great service, fair pricing, and no unnecessary drama or mysterious “while we were in there…” charges. Exactly what you want from an auto body shop. Definitely recommend them!”
“Josh and Red are amazing. They answered all my millions of questions with patience and knowledge. The transparency with bids was refreshing.. They gave me a timeline that they followed exactly. I highly recommend these guys.”
“I had the best experience at Cascade and I'm beyond happy with the results. Unfortunately my car was hit while parked so I woke up to a text about it and low and behold the picture of the damage to my poor car. The staff was incredibly friendly and it was a pleasant experience from start to finish including both my time spent inside the very clean building to outside where it was not chaotic or crowded. My car looks as if no damage had ever happened and everything matches right down to the specific specialized red sparkling paint that comes with my 2023 Hyundai Elantra. At one point I needed to grab a couple things out of my car in the middle of service as well which I knew was inconvenient but one of the staff members was extremely accommodating and friendly and retrieved those for me which she didn't have to do. It sucked that with the extensive damage my car was in collision repair for about 2 weeks and my only job is Lyft nowadays, however, they did give me that estimated time that my car would be out of commission from the very beginning so I was able to be a little prepared and found other ways to make money in the meantime for bills. I think my only slightly negative thing I have to say is that my dad was the Co-signer to my car (Long story short, I had the income and credit score over 700 at the time to purchase the vehicle in 2023 but the sales lady wouldn't sell me the car because of some previous debt that collectors were trying to collect on but they're never getting because I'm not paying for a service I never received, and my dad wanted to help me get the car that day and that was the only way she'd sell it to me ?), and I'm the primary owner yet every update that happened with my vehicle was originally going to SSGT Jerry until I called to please contact my number with updates which is what I asked for originally when dropping off my car... It's not exactly helpful to update someone about a car who isn't the primary owner and who complains every time he is contacted about my car for anything but it's ok. ? Insurance took care of everything too since I was not at fault, (obviously, no one was in the car since I was asleep).
But if something were to happen to my car again, I would 100% trust Cascade to do the repairs, my car looks flawless as shown in the second picture. ?
Thank you so much, I'm so happy with the results ❤️”
“If you are in need of collision repair, Hatch's Auto Body & Repair is an excellent choice. The team is incredibly personable and truly goes out of their way to work with you throughout the entire process. I highly recommend them for their outstanding service and professionalism.”
“Dan was responsive and thorough. He pointed out damage that a previous body shop missed injust the walk around. In a few minutes I had an estimate in hand, a rental car set up, and a return appointment.
I did not get the promised follow-up call about additional damage that was found or updates, but did get a prompt reply to my inquiry. However, this may have been due to the other parties insurance having taken full responsibility and covering things so there wasn't a concern for problems.
The work is guaranteed so if questions or concerns arise I was invited to return or call promptly to get it resolved.
When I picked up the car, not only was the expected repairs completed and the electronics recalibrated, but the whole car inside and out was clean and detailed. I was not expecting this and was pleasantly surprised.”
“I am very impressed with the service. I was kept informed every step of the way and my car looked amazing when I picked it up. They went above and beyond my expectations. I will recommend them to anyone who needs car care.”
“I unfortunately was hit by a piece of wheel that was flying in the air while driving down the freeway. The headlight was smashed on my 2023 Camry along with broken trim, and a messed up bumper. I was recommended to Young Collision to get it fixed. Todd and the team were great. They got my car fixed and it looked awesome. I can’t tell at all it was busted up. Repairs always take longer than anyone wants but we all want it done right without any corners cut. Young Collision does it right and made sure I was satisfied with the repair. If you need collision repairs done, this is the place to go.”
“A great company patient and understanding. The installer was a very courteous and explained everything that he was doing. I love how they will go to your job or your home to remove the old glass and Install the new one. He did a great job, vacuuming up the glass, cleaning the inside of the vehicle.”
“The painting was completed quickly and made a huge difference in the appearance of my car, beautifully done. The price was better than any other estimate. I would recommend this paint shop.”