Eddie Bauer Outlet in Lehi is known for its excellent customer service and helpful staff. Many customers appreciate the assistance they receive when shopping or making exchanges. The manager, Ms. Dawn, has been highlighted for her patience and support, especially during technical difficulties with the store’s new POS system. Customers have noted how clean and organized the store is, thanks to her efforts. Shoppers have shared positive experiences with employees like Amber and Seth, who take the time to help find the right products without pressure. One customer mentioned that Amber spent over 30 minutes helping them select a coat. Another noted the seamless process for online returns, showcasing the store's commitment to customer satisfaction. Overall, customers feel that the staff genuinely care about making their shopping experiences enjoyable. First-time shoppers have also left with quality clothing items, finding comfortable staples like jeans, leggings, and shirts. Eddie Bauer Outlet stands out for its friendly atmosphere and attentive service, making it a preferred destination for both new and returning customers.
Great store good stock, Courtney was super friendly and helpful. Great customer service
August 2025
I’m hooked on EB classic T-shirts! Best fit, lots of colors and good prices!
January 2025
The manager helped me exchange an online gift for an odd size they don’t have on hand. Super helpful!! All I have to do is wait for the shipment to my house. They work so well with their online store, pretty seamless.
