Sporting Goods in Lehi, UT

“This location has more handicap parking spots than taxidermy. I would be nice if I felt prioritized when I visit by being able to park close to the entrance. I’m all for exercise but the message is odd. Maybe this location has a wheelchair convention once a month. ???”

“Workers came up to see if we needed help and helped us get a price on an item which didn't have a tag. The item was a UA kids jacket and was on sale. We bought it.”

“This place was awesome. I was hoping for some deals better than what I can find online and they had a bunch of stuff on clearance. 75 percent on a LOT of items.
I had to limit myself ?”

“Garrison was absolutely fantastic to work with. He was incredibly knowledgeable and took the time to answer all of our questions thoroughly. We were pretty indecisive, but he stayed patient, helpful, and never made us feel rushed or pressured. His personality made the whole experience enjoyable and stress-free. If you’re looking for someone who truly knows their stuff and makes the process easy, Garrison is your guy. Highly recommend!”

“Impressed with the customer service from Holly. All of the sudden the store got very busy, she was working solo, and working though issues with a system update. She was still able to find time to check for a product in the back for me in a timely manner and keep a smile on her face. Not often you see positive energy in customer service these days.”

“I get mailed coupons for shoes every year and am able to get great shoes for both my kids at a good price. The employee I see ever year is very helpful and easy to work with!”

“It was a really crowded day (right before school started), and my daughter had her heart set on one specific pair of shoes. The website said they were available, but we couldn’t find them anywhere in the store. Izzy noticed us searching and offered to help.

He checked the stock — no luck at first — but then went out of his way to look in another section and actually found a pair! He was so friendly, helpful, and determined to make it happen.

So many times, store employees just suggest ordering online, but Izzy went above and beyond to help us walk out with exactly what my daughter wanted that day. Thank you, Izzy!”

“I'm a person who doesn't like to be approached when it comes to shopping. It was no difference when I came to this store. I wanted to get in and out quick, especially at the outlet store. However, the impression the staff left me had changed my views on salesman and how my shopping experience can be different. I had a 5-star experience with Brett and I'm so glad he approached me.

Brett genuinely asked me a few questions to understand what I was looking for in shoes. I had a general idea of what shoes I wanted and I preferred to try them on on my own. I even told him that I wasn't sure if New Balance was the right place. I was not only wrong, but Brett understood exactly what to suggest based on my answers. My foot size was remeasured as part of the fitting process. To my surprise, I was also wrong about my shoe size and it was confirmed by trying on 4 different pairs of shoes. (Professional fit: shoe fitting in the morning is the most accurate - this is important for people with diabetes to find the right fit). With Brett's help, I made educated decisions, which is what I look for when I help others, too. Brett was genuine, patient, gentle, professional, knowledgeable, caring, and not pushy at all. As an observant person and someone who has experience interviewing candidates in the past, I'm confident to say he is capable of helping all ages of customers.

From looking up Hoka online to checking out New Balance at Outlets, here are my wins:
- Tried out the 1080 v14 ⭐⭐⭐⭐⭐
(I genuinely think everyone should have a pair of these)
- Know what my updated shoe size is
- Got the best deal with current discounts, clearance, and BOGO 50% off
(staff can help you look up which pair of shoes are on clearance and order them for you if the color isn't in store)

New Balance provides shoes with fresh foam comfort, wide toe box, and arch support - everything I look for in a pair of shoes from everyday wear to running (plus the discount benefit at outlet).

I ended up not getting in and out quick at all, but my visit was wonderful because I let Brett help me.

I was impressed by the service provided here.”

“Went into Puma yesterday and had one of the nicest associates Shirly approach me asking if I needed help finding anything. I couldn’t find my size in a shirt I wanted and she went to a back room and found me later to hand me my size. She then asked if there was anything else I needed. Great customer service ! Will definitely go back especially with there great deals.”

“Amazing shopping experience. Sebastian helped me out right away and found exactly what I was looking for. I typically do not enjoy shopping so this was a much needed breath of fresh air. Thank you, Sebastian!”