“Today, my ZAGG Traverse Mountain‘s visit was good! Jack was so friendly and helpful. However, I’d like to get a feedback why my brand new screen protection replacement is coming off already?”
“Caleb was the most helpful rep at the store. I told him if it weren’t for his customer service we would have left Verizon all together. Thank you Caleb for going above and beyond to make our experience great!”
“Jesus went above and beyond helping me in a way I'll always remember. I walked into the store about 5 minutes before close, aware I was probably disrupting the employees' evening plans. My phone had a battery issue and it died completely beforehand. I had no idea where I was going, but happened to see the sign for the store while driving home, so I decided to stop to see if they could help me. They took the time to help get a repair scheduled for my phone, and also helped me purchase a prepaid phone to help me get by until I could get my phone fixed. Jesus left no stone unturned when trying to help me. They could have easily just asked me to come back the next day, but they took the time to help me, and without them I would've been a lot worse off, but thanks to their kindness and helpfulness, I was able to walk out of that store with a smile, knowing I got the help I needed. Thank you!!”