New Balance Factory Store

Shoe Stores, Sporting Goods
Hours: The New Balance Factory Store offers a positive shopping experience, highlighted by its attentive and knowledgeable staff. Customers appreciate the personalized service provided by employees, such as Brett, who excel in understanding individual needs and helping with shoe fitting. Many reviews mention the staff’s ability to measure foot size accurately and suggest suitable shoe options, which is especially important for customers with specific requirements, like those with diabetes. Shoppers frequently note the supportive and friendly atmosphere, with employees like Gabby and Eddin receiving praise for their helpfulness and expertise. The store is also recognized for its variety, offering shoes with fresh foam comfort, wide toe boxes, and excellent arch support, making it suitable for both everyday wear and running. Customers benefit from attractive discounts and clearance options, with staff readily assisting in ordering items that may not be in stock. While some customers express concerns about the distance to the store following the closure of a nearby location, the overall sentiment remains highly positive, emphasizing the quality of service and the value found at the New Balance Factory Store. It is a place where shoppers can expect to receive personalized assistance and leave with the right footwear.

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1. Lehi, Utah