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“Davis and the rest of the staff at the outlet make buying Altra's a fun experience they have a lot of energy and they know and love Altra running shoes.
I swear by Altra's as being my go-to running shoe for as long as I live.”
“Huge shoutout to Brooks for the amazing customer service! I needed to return a pair of shoes, and he made the process seamless and stress-free. He was professional, kind, and incredibly helpful. It’s rare to find such genuine customer service—definitely a 5-star experience.”
“Garrison was absolutely fantastic to work with. He was incredibly knowledgeable and took the time to answer all of our questions thoroughly. We were pretty indecisive, but he stayed patient, helpful, and never made us feel rushed or pressured. His personality made the whole experience enjoyable and stress-free. If you’re looking for someone who truly knows their stuff and makes the process easy, Garrison is your guy. Highly recommend!”
“Great store, there were a lot of good deal, most of them are 50-70% off when we visited.
Staffs were amazing, specially Courtney - she was very supportive and helpful with finding sizes we wanted.”
“Workers came up to see if we needed help and helped us get a price on an item which didn't have a tag. The item was a UA kids jacket and was on sale. We bought it.”
“Today while shopping, Eva took the extra time to help me by looking at my feet and making some recommendations because my particular issues. I couldn't be happier with the service I received.”
“I love this store. All the clearance showed were 50% off the marked price. I walked out with 4 pair for the price of one regular price. I love Converse and love this outlet store!”
“Was able to find everything I needed with the help of an amazing staff. JC was able to help me find the perfect fit of boots with his extensive knowledge. Diego answered all my questions and on current sales and how to properly take care of different materials. Definitely coming back.”
“Stopped by after work cause it was on the way home. I was covered in sawdust and metal shavings but Foster(terrible at names so that's what I think his name was) still helped me a ton. Listened to the kind of shoes I was looking for and showed me several different styles and designs. He found me exactly what I was looking for and there was a nice sale going on too. It's been 2 weeks and the shoes are working out great! I'd definitely recommend asking for him if you know what you want but can't find it.”
“Dario was so helpful! He took the time to measure my child's feet and worked with us to find shoes that actually accommodated our needs. Dario never rushed us and we ended up ordering shoes to be delivered because they didn't have the correct size in stock.
Put it to you this way: I spent money on 2 pairs of shoes that I didn't take with me today and I'm still stoked!
Solid team over here, 10/10”
“A really helpful staff name Tiffany helped my mom, she was really impressed. My mom is a 75 yr old lady who came in to buy clothes for my kids as a gift, she has issues with walking, and Tiffany held her hands and help her pick out the clothes. My mom was really impressed of how hardworking, beautiful and gentle she is and also kind. ❤️
I’d love for Carters corporate to recognise the work Tiffany has done and we wish her the best.
Thanks Tiffany, Thanks Carter’s.”
“I get mailed coupons for shoes every year and am able to get great shoes for both my kids at a good price. The employee I see ever year is very helpful and easy to work with!”
“These guys are great! Went there to buy my first board and they walked me through all the options. I even got a nice deal on some new skate shoes while I was there. Everyone in the store, from the employees to the other customers were super helpful and encouraging. I can't praise my experience enough, highly recommended!”
“I wish I could remember his name, but the employee who helped my boyfriend and I was so nice. Was willing to help me with looking in the back to see if he had other size/color options for the shoe I was looking for, he went back more than once and had no problem with me running him in circles lol. Super kind while checking us out too. Thank you!”
“there was this guy whos name started with a k or a c im not sure, but he was super helpful and sweet! Was ready to help, and even recommended me some shoes in the style i was looking for. He was super awesome, 10/10 service :)”
“It was a really crowded day (right before school started), and my daughter had her heart set on one specific pair of shoes. The website said they were available, but we couldn’t find them anywhere in the store. Izzy noticed us searching and offered to help.
He checked the stock — no luck at first — but then went out of his way to look in another section and actually found a pair! He was so friendly, helpful, and determined to make it happen.
So many times, store employees just suggest ordering online, but Izzy went above and beyond to help us walk out with exactly what my daughter wanted that day. Thank you, Izzy!”
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“Kate was absolutely amazing at our last visit, she went above and beyond!! Never has anyone been so kind, helpful, and accommodating as she was at any of the UT locations, not even at the retail stote! She deserves recognition for her 5 star customer service.”