Nike Factory Store offers a mix of customer experiences that highlight both excellent service and some limitations in product selection. Many customers noted the outstanding assistance provided by employees like Izzy, Kaden, Ella, and Bronsyn, who went above and beyond to help shoppers find the right shoes. They were praised for their friendliness, knowledge about products, and willingness to search for specific items. However, some customers expressed disappointment with the store's inventory, mentioning a limited selection of popular styles like Jordans and Air Forces, primarily finding running shoes instead. While the store's cleanliness and organization were appreciated, the overall availability of desired sizes and styles could be improved. Despite these concerns, the positive interactions with staff made for memorable shopping experiences.
Have always been a fan of Nike. However, in my most recent visit here in Lehi, I was beyond impressed with Kaden. He knew more about running and the science behind the shoes than I would've ever expected. Couldn't have imagined a better experience!
September 2025
Lack of offerings, Caicos & Quicksilver are gone.
September 2025
Went looking for golf shirts. No real selection. The majority were medium!
