“Went to 4 other shops and no one wanted to help me install my headlight when I was going through eye stye issues but David went above and beyond to help me take apart and replace it for me. Best auto store!”
“Fantastic customer service! Very intelligent employees here. I have been looking for door panel retainer clips for about a year now. They didn't have them in stock but had them for me the next day! Also tried to find another interior door panel part that I need to replace. Couldn't find that one but those clips were enough to win me over. I'll probably shop here from now on. I was a devoted AutoZone customer for many years. Lately they have fallen short on customer service with me. So I will now be frequenting this location! Thank you for the great service O'Reilly's!”
“Matt just saved my tranmission absolutely astonishing crew, and this crew could easily be used a a example of service before sales and a encapsulation of what originally started back in Springfield MO”
“I stopped into O’Reilly’s in the middle of a rainstorm to grab some new windshield wipers, planning to just install them myself at home in my garage. When I checked out, Chris asked if I wanted him to install them right then. I told him no because I didn’t want him to have to go out in the pouring rain, but he insisted and said, “Come on, let’s go outside and get it done.”
He went out in the rain and quickly installed the wipers—it would have taken me twice as long to figure it out on my own. Chris went above and beyond with his service, and I really appreciated his kindness. It turned what could have been just an ordinary stop for car parts into a true wow experience. Thanks, Chris, for taking care of me—you’ve earned a loyal customer!”
“Nate went above and beyond when I came in looking for help with my taillight. They weren’t very busy at the moment so he was able to actually come outside and help figure out how to take the taillight cover off and then helped me change it from there. This location is the nicest location in the area. Give Nate a raise”
“Logan and Brayden were super helpful in finding the part I needed after a different store gave me the wrong information and an incorrect part. I came in, obviously frustrated and stressed, and they were patient, understanding and very helpful. Thank you both so much!”
“O’Reilly Auto Parts provides excellent service! The staff is very knowledgeable and always willing to help. They made sure I got exactly what I needed and explained everything clearly. Customer service was outstanding—friendly, fast, and professional. Highly recommend this location!”
“Came in for a dying battery and had it tested very quickly. Associate didn't try to upsale, he just told me the facts and wasn't condescending (which can be a problem when you're a woman getting stuff for a car!) They changed the battery in a flash. Whole thing took less than a half hour.”