Granite Credit Union's Midvale Branch is highly praised for its friendly and helpful staff. Customers appreciate the team members who go above and beyond to assist with various issues, often receiving personalized and attentive service. Austin is recognized for his knowledge and helpfulness, consistently providing great support. Sarah Wolfe Jorgensen, the branch manager, is noted for her understanding, sensitivity, and excellent follow-up when handling concerns like an erroneously cut RMD check. The staff's caring attitude and customer-focused approach create a positive experience for clients. Kolton stands out as the friendliest and most efficient agent, always prepared and making clients feel valued. Overall, the branch is known for its knowledgeable, friendly employees who prioritize customer satisfaction and foster a welcoming environment.