Hardware Stores in Murray, UT

“Be sure to stop by Gary,Monique and Abdul are sure to make your experience memorable. They are always willing to go above and beyond to satisfy there customers. They keep in mind what works for others to make sure you are getting what you need.”

“Lowes has been my source for tools, hardware, and other supplies for several years now. I've never had trouble finding what I needed, and was always able to find staff that could answer my questions.
Prices are reasonable, and the store itself is well maintained and logically organized.
The one somewhat negative experience I ever had was a couple years ago. It was February, and a large snowstorm was expected to blow in that night. Since I was running low on ice melt, I stopped in to pick up a fresh bag. When I had trouble finding any, one of the employees told me that the manager had shipped almost all of it away for storage to make room for summer supplies. Only a handful of bags were in the back, and they were all beat up and leaking. I had to drive home holding the best of the remaining bags in my lap to keep it from spilling all over the car. I understand the need for a retail location to have the next season's merchandise up early. But sundries like that should be kept on hand for the season they're needed in.
I have noticed that the front end staff at the cash registers and main customer service desks are undertrained. They can run a register, and sign you up for services well enough. But they don't have the knowledge, support, or authorization to actually deal with any sort of issue.
If Lowes were to increase front end training and do a better job of stocking seasonal sundries, they could have earned that fifth star.”