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“Low pressure sales, high value product. I mean, you spend a third of your life asleep. The guys here really take their time to let you try out as many beds as possible without pressuring you to get the bigger or more expensive model. They take the time to understand what you need, how much you're willing to spend, and find something for you. It took my husband and I almost an hour to figure out which bed we wanted and the sales guy never got annoyed or rushed us. There were 2 other people in the store who were also taking their time trying out different models and seeing how it felt on their side verses on their back.... No one was rushed. No one was urged to pick this or that one. They really care whether you fall in love with what you get.”
“I've had 7 posters framed here and they have done an amazing job each time. We ran into a color matching issue because I was trying to frame new posters to match one I had previously gotten done there, but the frames were slightly different colors. They were so helpful and reframed the original poster to match the others. John, Patti, and everyone else who works there are so nice and I would recommend this place to anyone who wants great quality framing. I would give them 6 stars if I could. If you need anything framed, this is the place to go!”
10AM - 7PM
5983 State St, Murray
Home Decor
“I absolutely love this store, but my one comment would be , many of the items are not marked with a price, the first five items I looked at did not have a price on them! When they are marked, you really can't beat them...”
“The Christmas selection of decor and lighting is always impressive. The staff were very helpful when I was wanting/looking for a specific item. They were able to answer all of my questions, and went above and beyond to help me get exactly what I wanted.”
10AM - 6PM
5253 S State St, Murray
Home Decor
“Tami and I received really great support in deciding upon the furniture that we bought. The willingness to adjust with our plans was extremely helpful as we navigated to exactly what would it would not work in our home.”
“I have been going to the store for years and they have the absolute best products the most choices of ribbons, beautiful decorations, and the most lovely employees. I absolutely love this place. You cannot go wrong and they are reasonably priced. You will not be disappointed at all thank you Taiwan imports.”
“Bought a couple of chairs from them and we were told we could expect them in 2 to 3 months. They arrived in two to three weeks. That's what I call, under promise and over deliver.”
“Drew was so helpful! There was a deal that still had its sign up but rang up differently at the register, I appreciate him taking the time to double check and ring up the deal. Thank you for your time and taking the long walk to the back of the store!”
“Debbie is so amazing! She spent the whole night over the phone helping me place an order for my daughter’s nursery! She’s fantastic!! Will definitely be continuing to shop here because of her amazing customer service”
“Lowes has been my source for tools, hardware, and other supplies for several years now. I've never had trouble finding what I needed, and was always able to find staff that could answer my questions.
Prices are reasonable, and the store itself is well maintained and logically organized.
The one somewhat negative experience I ever had was a couple years ago. It was February, and a large snowstorm was expected to blow in that night. Since I was running low on ice melt, I stopped in to pick up a fresh bag. When I had trouble finding any, one of the employees told me that the manager had shipped almost all of it away for storage to make room for summer supplies. Only a handful of bags were in the back, and they were all beat up and leaking. I had to drive home holding the best of the remaining bags in my lap to keep it from spilling all over the car. I understand the need for a retail location to have the next season's merchandise up early. But sundries like that should be kept on hand for the season they're needed in.
I have noticed that the front end staff at the cash registers and main customer service desks are undertrained. They can run a register, and sign you up for services well enough. But they don't have the knowledge, support, or authorization to actually deal with any sort of issue.
If Lowes were to increase front end training and do a better job of stocking seasonal sundries, they could have earned that fifth star.”
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“I found beautiful things made of Wood. I bought assorted stuff for the kids and I.. the place is incredible, is perfect to find the perfect original and handmade gift! Highly recommend!”