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“Great store with great employees. Foo in particular is incredibly patient and knowledgeable. I was in the store for a while setting up with him and while I was he was multitasking helping others and every single customer that had a problem with their phone he fixed it. You can tell he's been doing this for ages.”
“TINA ?! Thank you so much for going above and beyond. You went the extra mile to deliver an encore performance. I appreciate you! Every Metro needs a Tina. Patient, knowledgeable, and on point!”
“It was a very rewarding and friendly experience. Emily was very knowledgeable about how to use the tools and set me up. I came in to exchange or go else where. She asked me what the phone was doing?.not putting blame on me..she stayed focused on me and what I was saying.Then she went to work on my phone. It was amazing just to watch,And listened.i was so surprised by the outcome.we did upgrade to and iPhone it was just wonderful. Thanks for the support of the team and her understanding please let her know just how wonderful she is.”
“Great customer service from Yajaira! They didn't have the phones we were looking for in store, so she helped us order them from the app. She s so helpful and sweet. She helped even though she received no commission for the phones. This will now be the only Boost mobile I go to for future service needs. Highly recommend this store and employee.”
9AM - 9PM
253 12th St, Ogden
Mobile Phones
“Today I noticed that my screen protector was cracked so I went on my lunch break to get it fixed, knowing that I have a warranty on the ZAGG Screen protector that I bought to see if I could get it replaced I went into the Riverdale store where I had purchased my phone and when I walked in and showed the guy in the front, he was quick to tell me that they do not do replacement screen protectors at the store and that I would have to go to the Ogden or Layton store to get my #Warranty. I was kind of confused since that was my main Verizon store for about 15 years now, either way, I ended up going to the Ogden store where I met Daniel. I let him know that I needed my screen protector replaced and that I would have a warranty on it. He asked me where I bought the phone from and I told him Riverdale and he said oh you’re usually supposed to make sure you replace it at the store you bought it from and then I let him know they told me that I needed to go to a different store. He Let me know that is not correct and that I should’ve been able to replace that screen in Riverdale store so he was kind enough to let me know that he was sorry for the inconvenience of me driving all the way out to Ogden to get it replaced and gave me a great deal on the screen protector, knowing how far I have traveled and I just wanted to let him know I truly appreciate it. Kudos to Daniel for having great customer service skills I’ll definitely be going back.”
“This really should be 10 stars because 5 stars just is not enough. Sam stayed pass closing time (I showed up at 7:57pm on a Sunday)to help with a new line I wanted to add. He did not hesitate or tell me to come back in the morning. He helped me and was so extremely nice and just great service. He deserves a raise!!!”
“Been a customer for about 8 years now, but recently we had a great experience! Our service attendantJay was extremely helpful, friendly and knowledgeable. Even hooked us up with a better plan that was more suited to our family. Will definitely be sticking around for a while longer. Especially if this level of service continues.”
“Karthik was super helpful and friendly today!! Saved me allot of money switching over from Xfinity Mobile and helped me set up a new iPhone and setup the glass protector and case for me!! Give this man major props and hope he gets a raise! lol. Thanks for all your help today Karthik! You rock!”
“I had a great conversation and help from Mr. Cameron Weaver today, he helped guide and assist me in what I needed to do and what my predicament is with my phone bill and my roommates who won’t pay a single dime because they decided to port out of the family plan and leave everything up to me which made bills 5 times what they were and I don’t got the money to pay for it! Cameron is an awesome dude and is very helpful and considerate of everything I’m dealing with and it was no sweat and no pressure to help me out and get me situated. Thank you Cam, 🙏🏼🔥 I hope others who also seek help, find you, they need to! Preciate you 100%!!”
10AM - 8PM
859 S Washington Blvd Ste 4, Ogden
Mobile Phones
“The guy who way there yesterday was amazing. He didn't have my somethings that was part of the package deal that I got with my phone (liquid screen protector phone case xcetera) so he tracked down who did and solved the run around for me as well. Sorry I don't remember ur name but Thank you so much for the EXCELLENT SERVICE.”
10AM - 5:30PM
158 W 36th St, Ogden
Mobile Phones
“Jeremy is the best tech in Utah, he has repaired many of my devices that I thought were beyond repair, he uses factory quality products to refurbish each device where other locations skimp to save a buck. I highly recommend that do your business at Prestige Wireless! I have followed Jeremy from PC laptops to now His location! Thats right he is that good that he was able to open his own store. Trust me I say he will treat you right, He is a family man and faithful to his customers and you will always feel welcome and leave happy.”
10AM - 7PM
3178 Washington Blvd, Ogden
Mobile Phones
“Janie is amazing! She was so patient with my mother-in-law while she got her very first smart phone. She's also some kind of wizard with screen protection application! Dealing with phone issues can often be very difficult, but she made our visit easy and pleasant. Thanks, Janie!”
“Amari was great and spent a long time with me. Answering questions and showing me how to use my new phone and watch. There isn't anything else he could have done to make my getting a new phone any easier”
“Taylor was fantastic! Even though I had an unusual situation, she got everything sorted out quickly and was patient, kind, and genuinely helpful the whole time.
I also want to give a shoutout to the manager, Kyle. There was a bit of a wait, but he made a point of checking in on everyone in line and also how he managed his team in the store!
Overall, this store has an amazing team. Great service from start to finish — highly recommend! 🙌”
“Went in to get a new screen after a disappointing experience yesterday at the riverdale store. Max was extremley polite , quick and very helpful! He has a good crew and should be commended.
Job well done max!”
“(Translated by Google) Very good service from the young man who was there, he treated me wonderfully, he solved everything very quickly, good service, I recommend it ?(Original)Muy bien servicio por parte del joven que estaba me atendió de maravilla solucionó todo muy rápido buen servicio lo recomiendo ?”
“Alayna idk if that’s how you spell her name but she was absolutely amazing, incredibly helpful and super nice and knowledgeable. We did so much running around and she gave us more info then even the customer care line, Layton just straight up hung up on us after I tried explaining my situation with a transfer pin. How rude. Go to the roy store. They’re amazing.”
10AM - 8PM
985 W Riverdale Rd #104, Riverdale
Mobile Phones
“Wow as if my previous trip was not awesome enuf, this one topped it with Lara's patience! Got no help at all for payment plan with ur stupid cold AI on the phone. Lara called Ely on phone & helped me get set up on a promise to pay plan. Mgr Jordan was also super cool & patient. 5 stars!”
10AM - 8PM
464 12th St, Ogden
Mobile Phones
“I went into metro bc the cell phone I was using stopped working the ink the cell phone was leaking.. Sam was a very nice man he assisted me in getting into a new cell phone. At very good price. It also came with a case and a charger..
Thank you Sam!”
“Went in to get a new phone for my brother. It had been a while since he's upgrade, and I was able to easily place an order online for in store pickup. I was in and out within about 3 minutes. Always have great service here at Verizon on Riverdale road. Thanks again everyone for your help!”
“They were friendly and fast at the corporate office. The girl at the office before that (I went there by mistake) was not very friendly. Thumbs down to her for sure.”
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“Zachary B is friendly, knowledgeable, and quite witty! I greatly enjoyed our interaction during the purchase of a new iPhone. He listened to my needs, recommended the best model based on my concerns, and assisted with setup of the new phone. Well done!”