Cricket Wireless Authorized Retailer offers cell phone plans that fit different lifestyles, including unlimited talk, text, and data, with no annual contracts. Customers can visit the Orem store for assistance with setting up phones and transferring files. Staff are often praised for their professionalism, kindness, and thorough help, making the experience easy and pleasant. However, some customers have experienced frustration when the store was unexpectedly closed during posted hours. Overall, the store provides reliable service with helpful staff, though occasional issues with store hours may occur.
I have never had an easier experience setting up a phone line. It’s all thanks to the worker who helped us named Kellie!! She was very thorough and kind. She absolutely deserves praise and a raise!
January 2024
I got a new phone and the lady helped me download all my files to my new phone, she is very professional. I would give more stars if I could. Thank you ?.
July 2023
Usually decent service here. We did go today at 10:30 am but the door was locked with no sign of any employees even though store hours begin at 10:00 am and the open sign was flashing. We waited about 30 minutes but no one unlocked the door. That was very frustrating.
