968 N 1200 West, Orem UT 84057
“Came in nine minutes after they were already closed said we could help you if it’s real quick and they got out the door quick found what we needed. Awesome experience good job.”
1550 North State Street, Orem UT 84057
“Generally I have had no problems with Ace. I have found them friendly and helpful. Today I needed to buy new screening for a torn window screen. The girl who helped us got the measurements for the screen and quoted a price of $16. which seemed reasonable and then she told us for $3 more dollars they could fix it for us and get it done that day. That sounded even more reasonable so we told her we’d run home and get the screen and bring it back for them. When we came back, we gave her the screen and she was having trouble ringing it up on the register so she called her manager, Jenny, over to help. Jenny took our information and the torn screen and disappeared into the back for about 10 minutes. When she came back she said the price would be $31.12 and it would take 1-2 weeks to finish. I was surprised by the change and when I asked Jenny about it, she said, “Tom is busy. That’s when he can get to it” Anyway, I think I’m going back to get my screen and just do it myself. I still like Ace, and usually, they are very helpful and friendly, but this was not one of those times.”
42 Geneva Road, Orem UT 84057
“Ted is a total stud. Been buying nails and tools from him for at least ten years. I’ve always been taken care of. They keep all my purchases in their system and anytime I’ve had a problem with tools under makita’s 3 year warranty they fix it right away or give me a brand new replacement. Thx Ted and crew!!!”
155 N State St, Orem UT 84057
“Only drawback is you have to bring in coupons every time, for 20% off. Also my friends dad put a nail through his knee with one of their nailguns so be careful. Other tools... Seen OK. Get the job done. At half the cost of home depot”
872 N 1430 W, Orem UT 84057
“This place is an anomaly in trade rental businesses. Excellent customer service and great communication. I called to have a rental pick up set for Monday morning, and Cory left great notes for the associate scheduled for that day and they had it all ready. These guys are great.”
45 1500 W, Orem UT 84058
“Been going here for industrial, manufacturing, specialty construction tools and equipment for over 30 years. Love working with these guys if they don't have what I need they'll go get it”
1505 W 130 South, Orem UT 84058
“Jack was an absolute stud. He helped us out with our retaining wall and showed us the different options, didn’t put pressure on us for any of them, and was super helpful. Not sure how but this was my first experience with Mountainland but I will be back for the rest of my projects.”
1036 1430 W, Orem UT 84057
“Tim was so helpful and patient with me. I called ahead and he had the part I needed and the associated paperwork waiting for me when I showed up fifteen minutes later. Awesome place.”
1554 Business Park Drive, Orem UT 84058
“I live 40 minutes north and drove out here to find that the store didn’t actually have the part I needed. Brian went above and beyond to make sure I got the part, as it was essential for our water heater to function. He triple checked where they might have it, called another plumbing supply company, and even thought to look into arranging a delivery of the part for the next day. The service was phenomenal and due to his persistence we were able to get the part quickly. I so appreciate his diligence and concern in working with me to get this part!”
117 S 1600 West, Orem UT 84058
“These guys are great to deal with. I got everything I needed to replace my deck. Kim was awesome to deal with. I had to exchange a couple items that I ordered wrong and it was no problem. In fact, one of the guys heard me talking about a rail post I needed and recommended a different size. The size he recommended worked perfectly. The crew in the loading area is also really helpful and friendly.”
140 W University Pkwy, Orem UT 84058
“Bought a lawn mower online and chose the free next day delivery option, the lawn mower got sent to some random address. Called customer service line and they did not connect me to the store where it shipped from until 48 hours later. But as soon as I got connected to the Orem store, manager Jason called and apologized for the 3rd party local shipper for the mix-up and he personally delivered another one to my door after he got off work on a Saturday. He also told me he would give me some compensation for the delay. And on Monday morning I see the discount credited back to my card already! Overall, not a great experience with Lowe's corporate office but Orem store stepped up and changed my opinion. Thank you Jason for going above and beyond on fulfilling this order! I will probably think twice when ordering online at Lowes.com in the future but will definitely go shop at Orem store again!”
615 South 1325 W Street, Orem UT 84058
“They don't sell to the public it's not a retail store, so don't get all upset about trying to buy stuff from here without a contractors account.. These guys are always very helpful and knowledgeable. I've always had a positive experience here, they go out of their way to help everytime!”
140 W University Pkwy, Orem UT 84058
“It's really nice to look up on their app before coming. It's just hard if you go to where it says it is and they haven't updated the new location. But you can usually ask someone. The store is clean and helpful employees! We come here often!!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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